Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avtar Singh Chatha

Surrey,British Columbia

Summary

High energy and hardworking Food Service Manager who is an efficient and creative shift leader. Strong knowledge of food and beverage preparation, with a winning attitude and desire to deliver exceptional service for every customer. Focused on setting high expectations and raising service standards in order to build strong relationships with co-workers and guests.

Overview

1
1
year of professional experience

Work History

Food Service Worker

Sonic Drive-In
Surrey
10.2022 - 01.2024

Responsibilities included: Scheduling, shift managing, customer service, food preparation, dough pressing/baking expertise, inventory, cashier,

cash handling, up-selling, and general store closing duties.

  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Increased daily sales by upselling menu items based on customer preferences.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Contributed to cost control measures by monitoring portion sizes and reducing waste.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and organized kitchen, dining and service areas.
  • Adjusted food preparation methods in accordance with customer requests.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Food Court Employee

Mcdonald's
Surrey
09.2022 - 01.2024

Responsibilities included: Fast pace expediting, diverse food preparation, exceptional member service, stocking, high level kitchen safety/sanitation training, and efficient production of quality products in a demanding environment.

Education

Associate of Arts - Poway High School, 15500 Espola Rd, Poway, CA

Alexander College
4805 Kingsway, Burnaby, BC V5H 4T6
07.2023

Skills

  • Skillful kitchen staff trainer
  • High level of cleanly kitchen maintenance
  • Staff development talent
  • Successful kitchen staff manager
  • Food/Dough handling knowledge
  • Food quality and preparation knowledge
  • Staff scheduling knowledge -
  • Written and oral communication skills
  • Math calculations aptitude
  • Sensitive to cultural diversity
  • Multitasking
  • Strong customer relationship builder
  • Adaptable/ Ability to resolve problems
  • Ability to handle fast-paced environment
  • Strong leader
  • Supervisory skills
  • Reliable, punctual and committed to customer service -
  • Works well under pressure
  • Plate presentation skills
  • Open Table experience
  • Cash handling
  • Kitchen productivity
  • Success in up-selling

Timeline

Food Service Worker

Sonic Drive-In
10.2022 - 01.2024

Food Court Employee

Mcdonald's
09.2022 - 01.2024

Associate of Arts - Poway High School, 15500 Espola Rd, Poway, CA

Alexander College
Avtar Singh Chatha