Summary
Overview
Work History
Education
Skills
Volunteer Extracurricular
Timeline
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Avril Pinto

Avril Pinto

Interdisciplinary Student with Creative and Analytical Skills
Oakville,ON

Summary

Motivated university student with experience in academic administration and digital media. Former front desk assistant at Sheridan College, skilled in customer service, data entry, and troubleshooting campus ID systems. Contributed to political journalism at iMatr.org, writing accessible summaries on complex Canadian policy issues. Strong communication, research, and content creation skills, with a passion for community-focused work.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Sustainability Projects & Event Assistant

Michelle Atkinson - University of Toronto
Mississauga , ON
05.2025 - Current
  • Illustrated page design for STTPA 2025 conference at UTM
  • Participated in team-based design collaborations to facilitate development of effective client marketing and communications programs.
  • Helped coordinate events for sustainability

Customer Service Representative (Ancillary Services) - Front Desk

Jarvis Dean - Sheridan College
Oakville, Canada
09.2023 - Current
  • Answered front desk inquiries, assisted with parking permits and student/staff/vendor ID printing (OneCard)
  • Took official passport photos for Canadian passports
  • Troubleshot issues with the card printer and photo equipment to minimize service delays
  • Managed incoming/outgoing mail and short-term locker rentals
  • Resolved parking infractions and ticket disputes with a professional, solutions-oriented approach
  • Maintained efficiency and composure under high-volume service demands

Canadian News Researcher & Writer

Joe Kutlesa - iMatr
Burlington , ON
07.2023 - Current
  • Wrote news articles and research-based blogs on civic and government issues
  • Maintained professional writing tone while adhering to ethical standards
  • Researched member-based organizations and government initiatives

Education

Bachelor of Science - Psychology

University of Toronto
Mississauga, ON
09.2024 - Current

General Arts and Science - University Profile

Sheridan College
Oakville, ON
09.2022 - 04.2024

High School Diploma -

Lisgar Collegiate Institute & OCV
ON
09.2018 - 06.2022

Skills

  • Microsoft Office
  • WordPress
  • Zoom
  • Photo editing
  • CMS platforms
  • Written communication
  • Verbal communication
  • Email correspondence
  • Time management
  • Independent work ethic
  • Task prioritization
  • Coding
  • Basic HTML, JavaScript, PHP
  • Data entry
  • Research skills
  • Professional writing
  • Problem solving
  • Effective communication
  • Empathy and patience
  • Documentation
  • Solutions-oriented approach
  • Typing 70 wpm

Volunteer Extracurricular

  • Volunteer: OIAF (Ottawa International Animation Festival), Oakville Children's Choir (Ticket Sales), Church Server, Christmas Market Cashier
  • Arts: Needle-felting product creator, Piano/Vocal training
  • Web Development (Self-Taught): Proficient in HTML, CSS, JavaScript, and PHP through independent projects and online learning
  • Applied programming logic to real-world tasks, including personal website design and digital product development

Timeline

Sustainability Projects & Event Assistant

Michelle Atkinson - University of Toronto
05.2025 - Current

Bachelor of Science - Psychology

University of Toronto
09.2024 - Current

Customer Service Representative (Ancillary Services) - Front Desk

Jarvis Dean - Sheridan College
09.2023 - Current

Canadian News Researcher & Writer

Joe Kutlesa - iMatr
07.2023 - Current

General Arts and Science - University Profile

Sheridan College
09.2022 - 04.2024

High School Diploma -

Lisgar Collegiate Institute & OCV
09.2018 - 06.2022

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Avril PintoInterdisciplinary Student with Creative and Analytical Skills