Avneet Kaur
Truro,Canada
Summary
Proactive and meticulous Manager with over 3 years of experience in Tim Hortons. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Tim Hortons
Etobicoke, ON
12.2021 - Current
- Ensured outstanding current store OSATS performance with a 90% score.
- Well trained in doing TDL and dairy order in clearview.
- Make the schedule of staff in clearview.
- Know how to handle audits. My current store score is all green. Food safety- 91%, Always fresh- 98%, Coffee standards- 100%.
- Ensured food, paper, and labor costs remained within budget.
- Possesses significant knowledge of Clearview software capabilities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
computer engineering technician
Northern College at Pures
Scarborough08.2023
High School - Non-medical
Montessori Cambridge School
Pathankot, Punjab03.2020
Skills
- Customer service
- Time management
- Team leadership
- Decision-making
- Complex Problem-solving
- Documentation and reporting
- Customer relationship management (CRM)
- Conflict resolution
- Budget control
- Inventory management
- Computer skills
- Hiring and training
Certification
Certificate in computer concept
Certification in Food handling
Languages
English Advanced
Punjabi Advanced
Hindi Advanced
Reference
Refer by
Name- Jessica Bowman
Position- Store Owner
Email- jrbowman20@gmail.com
Timeline
Manager
Tim Hortons
12.2021 - Current
computer engineering technician
Northern College at Pures
High School - Non-medical
Montessori Cambridge School