AVNEET KAUR
Surrey,BC
Summary
Motivated office administrator with 4.5 years of experience offering support in insurance & financial industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Office Administrator
DESJARDINS FINANCIAL SECURITY INDEPENDENT NETWORK
Richmond
06.2019 - Current
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Created PowerPoint presentations for internal use or external clients when required.
- Processed financial documents including Insurance and investments.
- Assisting the advisors with their queries/questions and supervising pending business.
- Interacted professionally with clients and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewing business & files by advisor and verifying if its compliant before submission.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Sales Associate
JW Research
Burnaby
09.2018 - 05.2019
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Analyzed customer feedback data to recommend improvements in service quality.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC06-2019
High School Diploma -
Manu Vatika Day Boarding School
Budhlada, Punjab, India03-2016
Skills
- Workforce Management
- Database entry
- Document Scanning
- Operations Management
- Administrative Support
- File Maintenance
- Expert in company softwares- webi illustration, dataphile & kronos
- Designing marketing materials & Pamphlets
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Professional
Accomplishments
- Awarded Dean's Honor Roll four times.
- Volunteered for RCMP event on International Day for the Elimination of Racial Discrimination.
- University Volleyball Player, played in school summer leagues- Gold & Silver medals.
References
References available upon request.
Timeline
Office Administrator
DESJARDINS FINANCIAL SECURITY INDEPENDENT NETWORK
06.2019 - Current
Sales Associate
JW Research
09.2018 - 05.2019
Associate of Arts - General Studies
Kwantlen Polytechnic University
High School Diploma -
Manu Vatika Day Boarding School
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