Avery Ramsey
Prince George,BC
Summary
Motivated, attentive, positive individual seeking part-time employment as a restaurant server. Skilled in anticipating customer needs, addressing complaints and resolving issues. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seasonal Server
La Catrina
06.2024 - 09.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
The Canadian Brewhouse & Grill
06.2023 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Front Desk Associate
Orangetheory Fitness
09.2022 - 06.2023
- Provided gym tours to new members and assessed individual needs.
- Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.
- Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
- Supported group fitness instructors by preparing classrooms before classes began and ensuring all necessary equipment was available.
- Enhanced gym member experience by providing friendly and efficient check-in and check-out services.
Cashier
Save-On-Foods
09.2017 - 09.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Diploma - Early Childhood Education - Infant Toddler And Special Needs
The College Of New Caledonia
Prince George06.2026
No Degree - Bachelors Of Arts
The University Of Northern British Columbia
Prince George, BCHigh School Diploma -
Duchess Park Secondary School
Prince George, BC06.2020
Skills
- Safe Food Handling
- Menu Memorization
- Sales Techniques
- Quality Control
- Order Management
- Beverage Preparation
- Tableside Etiquette
- Reliable and Responsible
Languages
English
French
Certification
- Canadian Red Cross Certified Standard First Aid Attendant & CPR/AED Level C
- Serving It Right Certification
Timeline
Seasonal Server
La Catrina
06.2024 - 09.2024
Server
The Canadian Brewhouse & Grill
06.2023 - 06.2024
Front Desk Associate
Orangetheory Fitness
09.2022 - 06.2023
Cashier
Save-On-Foods
09.2017 - 09.2022
Diploma - Early Childhood Education - Infant Toddler And Special Needs
The College Of New Caledonia
No Degree - Bachelors Of Arts
The University Of Northern British Columbia
High School Diploma -
Duchess Park Secondary School
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