Avery Cowan
Toronto,ON
Summary
Energetic and personable hospitality professional with 4+ years of bartending, serving, and customer service experience. Skilled in upselling, multitasking in fast-paced environments, and delivering exceptional guest experiences. Seeking a bartender or server position to contribute enthusiasm, efficiency, and a passion for service excellence.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
Chucks Roadhouse
London, ON
09.2023 - 09.2024
- Prepared and served a variety of beverages quickly and accurately.
- Engaged with customers to provide excellent service and recommendations.
- Trained new bartenders on menu items and service protocols.
- Maintained cleanliness of bar area, including tools and equipment used daily.
Host & Busser
Terroni
Toronto, ON
05.2022 - 08.2023
- Welcomed guests and ensured a positive dining experience
- Assisted servers by delivering food and beverages efficiently to tables.
- Handled customer inquiries and resolved issues with professionalism and care.
- Managed waitlists and reservations efficiently to optimize seating arrangements.
Server
The Wave (University of Western Ontario)
London, ON
09.2021 - 05.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Line Cook
Joey Restaurant
Toronto, ON
05.2019 - 08.2020
- Collaborated with team members to ensure timely service during peak hours.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Bachelor of Arts - Consumer Behaviour
University of Western Ontario
London, ON 09.2020 - 05.2025
Skills
- Smart Serve Certified
- Food and beverage service
- Team collaboration
- Attention to detail
- Upselling techniques
- Point of sale systems
Timeline
Bartender
Chucks Roadhouse
09.2023 - 09.2024
Host & Busser
Terroni
05.2022 - 08.2023
Server
The Wave (University of Western Ontario)
09.2021 - 05.2022
Bachelor of Arts - Consumer Behaviour
University of Western Ontario
09.2020 - 05.2025
Line Cook
Joey Restaurant
05.2019 - 08.2020
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