Lauren Dalcourt
Barrie,ON
Summary
Friendly and energetic hospitality professional with over two years of experience in the serving industry. Known for a bubbly personality and strong ability to connect with customers, consistently building lasting rapport and delivering exceptional service. Highly team-oriented with a strong belief in the power of collaboration to create a positive and efficient work environment. Eager to bring warmth, enthusiasm, and dedication to delivering a memorable dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender / Server
Chucks Roadhouse
Barrie, ON
10.2023 - Current
- Prepared and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in managing inventory, including ordering and restocking supplies.
- Operated cash register, processed payments, and managed tabs for patrons.
- Engaged with customers to provide exceptional service and recommendations.
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
Server & Expo
Made In Mexico
Barrie, Ontario
11.2023 - 06.2024
- Collaborated with kitchen staff to ensure timely food delivery for optimal service efficiency.
- Performed opening and closing duties to maintain restaurant cleanliness and readiness.
- Communicated effectively with hosts, bussers, and kitchen staff to facilitate smooth service.
- Assisted guests with menu selections and resolved food-related inquiries promptly.
- Processed payments and handled cash transactions using POS system accurately.
Server
The Park Kitchen & Bar
Calgary, Alberta
10.2022 - 03.2023
- Provided friendly customer service to enhance dining experience.
- Assisted in setting up and cleaning dining areas before and after service.
- Took orders accurately and communicated them to kitchen staff promptly.
- Maintained a clean and organized workspace during busy shifts.
- Supported team members during peak hours to ensure efficient service flow.
Education
Bachelor of Science -
Mount Royal University
Calgary, AB07-2023
Skills
- Cocktail preparation
- Cash register operation
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Suggestive selling
Certification
- Smart Serve Certified
Availability
- Monday- Open Tuesday- Open Wednesday- Open Thursday- Open Friday- Open Saturda - Open Sunday- Open
References
References available upon request.
Timeline
Server & Expo
Made In Mexico
11.2023 - 06.2024
Bartender / Server
Chucks Roadhouse
10.2023 - Current
Server
The Park Kitchen & Bar
10.2022 - 03.2023
Bachelor of Science -
Mount Royal University
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