Avani Patel
Vancouver,BC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
Vancouver, British Columbia
05.2024 - 06.2024
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Greeted customers to determine wants or needs.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Restocked shelves and prepared expired drugs for return.
Pharmacy Assistant
Medishop pharmacy
Toronto, Ontario
11.2023 - 04.2024
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Prepared labels for prescriptions and dispensed medications to patients.
- Organized and maintained patient profiles in the computer system.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Front Counter Customer Service Representative
Tim Hortons
Toronto, Ontario
05.2023 - 11.2023
- Managed multiple tasks simultaneously under tight deadlines.
- Provided excellent customer service by addressing customer needs in a timely manner.
- Promoted available products and services to customers during service, account management and order calls.
- Identified opportunities for improvement in processes related to front counter operations.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Customer Fulfillment Associate
Walmart
Toronto, Ontario
01.2022 - 05.2023
- Filled customer orders promptly and accurately while maintaining quality standards.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Provided customer service to ensure customers' satisfaction with their orders.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
Associate of Applied Science - Biotechnology Advanced
Seneca College of Applied Arts And Technology
North York,ON04-2024
Bachelor in Pharmacy - Pharmacy
Nirma University
India06-2021
Skills
- Processing orders
- Verifying orders
- Medication storage
- Processing payments
- Submitting insurance documents
- Stocking inventory
- Medication dispensing
- Filing documents
- Product restocking
- Labeling prescriptions
Timeline
Pharmacy Assistant
Shoppers Drug Mart
05.2024 - 06.2024
Pharmacy Assistant
Medishop pharmacy
11.2023 - 04.2024
Front Counter Customer Service Representative
Tim Hortons
05.2023 - 11.2023
Customer Fulfillment Associate
Walmart
01.2022 - 05.2023
Associate of Applied Science - Biotechnology Advanced
Seneca College of Applied Arts And Technology
Bachelor in Pharmacy - Pharmacy
Nirma University
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