Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Ava Launes

Montreal,Quebec

Summary

Motivated and adaptable individual with one year of customer service experience, demonstrating strong communication, teamwork, and problem-solving skills in a fast-paced environment. Known for delivering exceptional guest experiences, handling transactions efficiently, and maintaining a positive attitude under pressure. Eager to apply a strong work ethic and quick learning ability to new challenges and grow within a dynamic organization.

Overview

5
5
years of professional experience

Work History

Cast Member

Cineplex
02.2023 - 01.2024
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Worked the food service concessions and was able to multitask effectively
  • Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.

Babysitter

Self Employed
06.2019 - 06.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Pet Sitter

Self Employed
02.2019 - 02.2023
  • At people's homes or in my home
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Cleaned out and scooped litter trays and food and water bowls to provide a clean environment for pets.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Education

High School Diploma -

Centennial Academy
Montreal, QC
06.2022

Skills

  • Customer service
  • Honest and trustworthy
  • Flexible schedule
  • Time management
  • Friendly, positive attitude
  • Problem-solving
  • Punctual and reliable
  • Patience and empathy

LANGUAGES

English
Native or Bilingual
French
Full Professional

Timeline

Cast Member

Cineplex
02.2023 - 01.2024

Babysitter

Self Employed
06.2019 - 06.2023

Pet Sitter

Self Employed
02.2019 - 02.2023

High School Diploma -

Centennial Academy

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Ava Launes