AVA GONNELLA
Auburn,CA
Summary
Compassionate and detail-oriented Certified Phlebotomy Technician I (CPT1) seeking an entry-level position in a clinical, laboratory, or hospital setting. Proficient in venipuncture, specimen collection, infection control, and patient care, with a strong commitment to safety, accuracy, and maintaining a professional bedside manner. Dedicated to contributing effectively to a healthcare team while pursuing opportunities for growth in clinical experience and technical skills. Eager to leverage expertise to enhance patient outcomes and support the mission of quality healthcare delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host / Busser / Cashier
Old Town Pizza
Auburn, CA
06.2025 - Current
- Deliver efficient customer service in a fast-paced environment
- Handle cash transactions accurately and maintain front-of-house organization
- Support team communication and uphold cleanliness standards
Front Desk Associate
Auburn Racquet and Fitness Club
Auburn, CA
08.2025 - 05.2026
- Managed front desk operations and scheduled membership appointments efficiently
- Answered multi-line phone systems while assisting in-person guests simultaneously
- Resolved member concerns professionally to maintain positive customer experiences
Associate Team Lead
Panera Bread
Auburn, CA
03.2024 - 06.2025
- Led team members in a high-volume customer service environment
- Assisted with training new employees and reinforcing operational standards
- Maintained cleanliness, efficiency, and quality customer service standards
Education
High School Diploma -
Clarksville Charter School
El Dorado, CAAssociate Degree in Allied Health - Health Sciences
Sierra College
Rocklin, CA05.2027
Skills
- Venipuncture & Specimen Collection
- CPR Certified (Adult, Child, Infant)
- Infection Control & OSHA Compliance
- Patient Communication & Bedside Manner
- Attention to Detail & Accuracy
- Time Management in Fast-Paced Environments
- Team Collaboration & Leadership
- Clinical Safety Procedures
Certification
- Certified Phlebotomy Technician I (CPT1) – CalRegional PTC, Roseville, CA
- CPR Certified (Adult, Child, Infant)
Timeline
Front Desk Associate
Auburn Racquet and Fitness Club
08.2025 - 05.2026
Host / Busser / Cashier
Old Town Pizza
06.2025 - Current
Associate Team Lead
Panera Bread
03.2024 - 06.2025
High School Diploma -
Clarksville Charter School
Associate Degree in Allied Health - Health Sciences
Sierra College
CLINICAL PHLEBOTOMY TRAINING
- CalRegional Clinical Training Program
- Completed 40 hours of supervised clinical phlebotomy training
- Performed 50+ successful venipunctures on patients of varying ages and conditions
- Utilized venipuncture, butterfly needle, and vacutainer techniques
- Collected, labeled, and processed specimens in compliance with CLIA standards
- Maintained infection control procedures, PPE usage, and OSHA safety protocols
- Communicated effectively with patients to promote comfort and reduce anxiety