Ava Baggio
Guelph,ON
Summary
Motivated communications and social media candidate successful at managing multiple priorities. Hands on experience with all social media platforms including but not exclusively, Facebook, LinkedIn and Instagram. In addition, working knowledge of Canva, WordPress, Google Docs, Microsoft Word and Microsoft Outlook/Teams and Zoom. Highly motivated and eager to continue building a successful career in the exciting world of digital marketing.
Overview
2
2
year of professional experience
1
1
Certification
Work History
Senior Sales Assistant
Team 2000 Realty Inc. Brokerage
2023.05 - Current
- Developed a deep understanding of the company''s product offerings to better serve clients and drive sales growth.
- Managed a junior sales assistant and provided coaching and professional development opportunities.
- Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
- Implemented innovative strategies to increase market penetration and secure long-term business partnerships.
- Analyzed sales data regularly, uncovering insights that informed future strategies for continuous improvement.
- Maintained detailed records of client interactions, ensuring accurate information sharing across all relevant departments within the organization.
- Worked closely with cross-functional teams to develop tailored solutions that met unique client needs while driving revenue growth for the company.
- Accepted and processed cash, check and card payments.
- Put together sales contracts, completed documentation and issued receipts.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Marketing Coordinator
Indusite Realty Corporation
Mississauga , Ontario
2024.07 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Implemented data-driven strategies to improve the effectiveness of online advertising campaigns.
- Increased website traffic through strategic content creation and targeted keyword research.
- Managed and prioritized marketing materials requests.
- Offered administrative support in tracking products and materials according to deadlines.
- Designed eye-catching graphics for digital marketing campaigns, improving click-through rates.
- Maintained a consistent brand image across all digital channels, enhancing overall recognition and credibility.
Education
Bachelor of Arts - Communications And Media Studies
05.2024
Social Media Audit -Analysis Project
-focusing on the utilization of social media to market products/brands/build campaigns.
Problem Set Project
- solving a media crisis by focusing on various public relations theories ie: Race formula
New Media Art Practices Project
- full overview of new media art technologies
Search Engine Optimization, Marketing, Advertising
07.2024
This course allows me to develop my digital marketing knowledge and experience. It delves further into specific tools, standards and practices in conjunction with application activities and project to build effective campaigns involving search engine marketing. Specifically, building on Google algorithm, measurement, search engine and optimization analysis.
Skills
Deal Closing
Customer Relations
Follow-up care
Sales Presentations
Schedule Management
Effective negotiation
Sales Training
Pipeline Management
Schedule Coordination
Performance Analysis
Certification
Ontario Scholar, 09/2016 - 06/2020
Timeline
Marketing Coordinator - Indusite Realty Corporation
2024.07 - Current
Senior Sales Assistant - Team 2000 Realty Inc. Brokerage
2023.05 - Current
McMaster University - Bachelor of Arts, Communications And Media Studies
McMaster University Continuing Education - , Search Engine Optimization, Marketing, Advertising
Ontario Scholar, 09/2016 - 06/2020
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