Autumn Walczak
Summary
Friendly Dental Assistant Student with expertise in supporting office personnel and dentists to care for patients. Outstanding customer and personal service skills. Ready to further develop skills and tackle new challenges.
Overview
8
8
years of professional experience
Work History
Personal Support Worker
WWMD Home Care
Whitby, ON
08.2022 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors, and medications in client medical records.
Personal Support Worker
Livita Centennial Retirement Residence
Oshawa, ON
06.2019 - 07.2022
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Supervisor
Tim Horton's
Oshawa, Ontario
04.2016 - 06.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
No Degree - Dental Assisting Levels I & II
Durham College
Oshawa, ON02.2024
Skills
- Tech-Savvy
- Customer Service Skills
- Bookkeeping
- Sterilization Techniques
- Treatment Room Set up and Breakdown
- Equipment Sterilization
Timeline
Personal Support Worker
WWMD Home Care
08.2022 - Current
Personal Support Worker
Livita Centennial Retirement Residence
06.2019 - 07.2022
Supervisor
Tim Horton's
04.2016 - 06.2018
No Degree - Dental Assisting Levels I & II
Durham College