AUSTIN CHRISTOPHER PETER
Toronto,Ontario
Summary
Highly accomplished Software Architect with over 15 years of experience, specializing in Adobe Experience Manager (AEM) within the Adobe Marketing Cloud ecosystem. Possessing extensive expertise in solution design, development, and implementation across various domains including Digital Media Marketing, E-Commerce, Health, Hospitality, Retail, and Tourism.
Proficient in analysis, design, and development of solutions based on Adobe AEM Stack. Skilled in AEM Content Migration using Groovy Scripts, with experience across multiple versions of AEM including AEMaaCS, 6.x series, and 5.6. Experienced in training and mentoring teams on AEM, both on-site and within the organization. Hands-on experience in integrating AEM with e-commerce systems such as Hybris, ONOSYS, and Magento, including customization of CIF connectors using GraphQL. Familiarity with a range of development tools including Maven, JIRA, Jenkins, Git, Cloud Manager, Siteimprove, and New Relic. Proficient in communicating with stakeholders and translating business requirements into technical solutions. Strong expertise in AEM development including Sling Models, OSGi Services, Workflows, Importers, and Asset Metadata Customization. Skilled in personalization using Context hub and Adobe Target. Experienced in implementing AEM SPA with React and familiar with emerging technologies like Cortex, Kaltura, and Topbraid.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager Technology
Publicis Sapient - Mass General Brigham
01.2024 - 03.2024
- The role involved analyzing the current ecosystem, defining migration strategies, considering additional factors, and ensuring adherence to best practices to facilitate a successful migration and implementation of AEM for the MGB project.
- The MGB discovery project encompasses several key areas:
- Solution Architecture: Understanding AEM architecture patterns and making decisions regarding shared versus separate instances based on project requirements.
- Migration Strategy: Developing a comprehensive strategy for exporting content from HubSpot, including blogs, newsletters, metadata, and assets, and mapping current content types such as home pages, informational pages, blogs, author pages, and more.
- Additional Considerations: Addressing various aspects like job functions, responsibilities, DevOps strategy, caching, translation and localization, digital analytics, new content models, and best practices in content governance, approval workflows, taxonomy, DAM, and AEM user roles.
Manager Technology
Publicis Sapient - Entegris
09.2023 - 10.2023
- The role in the Discovery project for migrating Hybris to AEM for Entegris involved thorough analysis, planning, and recommendations to ensure a successful migration from Hybris to AEM for Entegris, with a focus on preserving essential functionalities and content while meeting project objectives and timelines
- Several key tasks and deliverables are listed below:
- Conducting a comprehensive assessment of the current ecosystem with Hybris, including analyzing product information, product life cycle, and a detailed technical map of the Hybris platform instance, encompassing tools, functionalities, and content.
- Listing features in Hybris such as product catalog, categories, subcategories, product attributes, PLP and PDP content, data import/export mechanisms, and device care tools, among others.
- Developing an analysis and review plan for transitioning from the existing Hybris ecosystem to a new solution, including proposing timelines and steps to safely disable or remove ecommerce functionality on Entegris.com by December 2023.
- Recommending alternative solutions for setting up/configuring the product catalog, including proposing timelines and steps for implementation.
- Providing recommendations for migrating existing content from Hybris to alternative solutions prioritized to exist after decommissioning Hybris, along with proposing timelines and steps for content migration.
- Creating a plan and timeline for setting up/configuring a search engine for Entegris.com, along with recommendations for alternative solutions and implementation steps.
- Developing a technical plan and proposed timeline for deactivating Hybris once the migration objectives have been met, ensuring a smooth transition to the new solution.
Manager Technology
Publicis Sapient - Mayo Clinic
05.2022 - 08.2023
- Mayo Clinic is a healthcare system where it is developed on Sitecore
- The Sitecore website and other Mayo clinic CTP systems are migrated to AEM by using the platform on Adobe-licensed products, including Adobe Experience Manager (AEM), AEM Guides (formerly known as AEM XML Add On)
- The content is migrated to AEM and is stored in AEM in DITA format
- Using AEM Guides capabilities, content can be easily componentized
- DITA content managed in AEM is delivered to multiple channels using capabilities provided by AEM Guides
- The same DITA content is delivered as AEM Sites, EPIC HTML5, PDF, HTML, CD API (a custom delivery channel), etc.
- Used AEP and Adobe Target to do some personalization POCs for Mayo clinic to submit RFPs for future implementation projects.
Software Architect
ICF Next - Goodlife Fitness B2B
05.2019 - 04.2022
- Content Strategy
- Content Reuse using Content Fragments and Experience Fragments
- Payment gateway implementation using Moneris Checkout API
- Address & Phone Number validation using Informatica API
- Integration of AEM with Magento using CIF connectors and custom GraphQL queries
- Cart & Checkout implementation
- Adobe Cloud Manager Build Pipeline and User Management
- Implement Event Configuration in Campaign to trigger reminder emails on specific use cases.
Software Architect
ICF Next - Boston Pizza Tillster Migration
01.2022 - 03.2022
- Content Strategy
- Migrate Existing APIs to AEMaaCS compatible code
- Convert product data stored in AEM 6.2 to content fragments
- Caching Strategy using Dispatcher and Imperva CDN
- Content Reuse using Content Fragments and Experience Fragments
Senior Software Developer & Software Architect
ICF Next - Goodlife Fitness B2C
05.2019 - 04.2022
- Content Strategy
- API Consumption
- Caching Strategy using Dispatcher and Imperva CDN
- Content Reuse using Content Fragments and Experience Fragments
- Ecommerce Implementation using Moneris APIs
- Address & Phone Number validation using Informatica APIs
- Target to personalize content
- Adobe Cloud Manager Build Pipeline and User Management
- Implemented Google Enterprise Recaptcha to block bots
Adobe AEM - Technical Specialist
ICF Next - Boston Pizza
05.2018 - 05.2019
- Translate Business requirements into AEM requirements.
- Provided AEM training to onsite team on AEM and its features.
- Build Custom Product importers and REST services to integrate with systems like GRM and ONOSYS.
- Implement E-Commerce solution with AEM 6.2 & ONOSYS.
- Developed new components/templates, customized out of the box components and was one of the major contributors for delivering end to end implementation
- Customized Context Hub to implement custom rules for Personalization
- Analysis, Design & Development of AEM components based on requirements.
Adobe AEM - Technical Specialist
ICF Next - Graco
02.2018 - 06.2018
- Analysis, Design & Development of AEM components based on requirements.
- Translate Business requirements into AEM requirements.
- Used Citytech Component Framework to build and develop components
Adobe AEM - Technical Specialist
ICF Next - Manipal University
03.2017 - 09.2017
- Analysis, Design & Development of AEM components based on requirements.
- Translate Business requirements into AEM requirements.
- Content Migration from older system to new implementation of 6.3 components
- Communicate & help Business Analyst translate Business requirements to AEM requirements
- Communicate & help Business Analyst translate Business requirements to AEM requirements.
- Development of Reusable framework to reduce number of components
Adobe AEM - Managing Consultant
ICF Next - Asian Paints & Beautiful Homes
03.2015 - 04.2016
- Worked on capturing/modifying metadata information of Digital Assets.
- Custom Scaffolds for Product Information Management.
- Integration of Hybris PIM with AEM
- Involved in Requirements Gathering, planning, design & management
- Designed and developed new components/templates.
- Worked on unified Global Search implementation using SOLR to index content from SOCO, CQ and DB.
Adobe AEM - Managing Consultant
ICF Next - Tourism-Australia (Australia.com)
05.2016 - 12.2016
- Developed new components/templates for Restaurant Australia (Part of Tourism Australia), customized out of the box components and was one of the major contributor for delivering end to end implementation
- Website - www.australia.com
- Designed and developed new CQ5 components/templates.
- Worked on a custom Digital Assets Ingestion Workflow to handle very high volume of digital assets.
- Worked on capturing/modifying metadata information of Digital Assets.
- Worked on creating a service that consumes External Weather Feeds web service.
Adobe AEM - Senior Consultant
Citytech - Malayalam Manorama
02.2014 - 08.2014
- Designed and developed new components/templates for the Publishing Industry
- Customized out of the box importer for importing the products.
- Implemented Rating of products functionality where users can rate each product
- Consumed external feeds like business feeds and cricket feed.
- Made use of Scaffolding and provided dashboards to enable moderation of UGC content.
- Developed customized components to provide more user friendly options for the authors.
- Used AJAX and jQuery for rich user experience.
Senior Software Engineer
Wipro Technologies - My Wipro Portal
03.2010 - 01.2014
- Migrated legacy applications to SAP Portal apps for Wipro technologies, Wipro InfoTech, Wipro infrastructure, Wipro Consumer Care Products and Subsidiaries.
- Enhanced the existing functionality, and supported and stabilized existing system performance and functionality
- Developed New Applications to suit growing demands
- Trained the Admin team and Development team regularly, and supported them when in need
Senior Software Engineer
Wipro Technologies - Talent Review & Planning
06.2012 - 06.2013
- Review & Planning is a very critical application that captures the profiles of all critical senior management folks, follows a workflow that has different levels of review and finally generates a report on various factors like Top 10 performers, Bottom 10 performers, Talent at risk, Leadership Refresh and Succession Plan
- Requirements Gathering
- Project Planning
- Resource management
- Client Interaction
Senior Software Engineer
Wipro Technologies - US/UK Benefit Portal
02.2010 - 12.2013
- Admin for US Benefit Portal
- Fixing the issues and stabilizing the entire system and performance of Portal.
- Support to onsite employees who use the portal.
- Requirements gathering and developing new functionalities.
- Data migration for enabling the application to different companies within Wipro.
- Data maintenance.
- Providing solutions to ease employees using the tool.
- Automate report generation for proper data maintenance
Software Engineer
ASM Technologies - ASM Cane Management System
10.2008 - 03.2010
- Played a key role in developing dynamic web applications using core Java, JSP, HTML, CSS, and JavaScript technologies
- Contributed to the implementation of backend functionalities and frontend interfaces, collaborating closely with team members to achieve project objectives
- Actively involved in configuring and deploying applications on JBoss application server, gaining practical experience in server-side development.
Education
Bachelor of engineering (B.E. Information Science) -
BTLIT
01.2008
Skills
- Jackrabbit
- My SQL
- GIT
- Bitbucket
- Java/J2EE
- JavaScript
- REST
- Apache Felix/Sling
- OSGI
- Groovy
- Agile
- JIRA
- Confluence
- Waterfall methodologies
- Sharepoint
- ADO
- SOLR
- AEM 56-60-61-62-63-64-65-AEMaaCS
- AEM Guides
- Adobe Target
- Adobe Campaign
- Adobe Experience Platform (AEP)
- Adobe Journey Optimizer (AJO)
Awards And Accolades
- Awarded “Thanks a Zillion” Award twice for my contribution in projects at Wipro Technologies, Bangalore.
- Awarded “Best Boss” Award for my role as a team lead at Wipro Technologies, Bangalore
- Did several POCs and Completed many tougher tasks on Schedule. Got several Appreciations from management during my tenure in this project.
- Got highest CSAT (Customer Satisfaction) rating from customer for my projects in Wipro.
- Got promoted from Senior Consultant to Managing Consultant within 1 year in my tenure at ICF.
- Got Promoted from Managing Consultant to Technical Specialist the following year.
- Got Awarded shares from the company for my consistent hard work.
- Transferred to Toronto branch to lead and deliver the implementation of Goodlife Fitness.
- Awarded “UNSUNG HERO” Award within 6 months after moving to Toronto.
- Promoted to “Software Architect – Adobe Marketing Cloud” in March 2021.
- Was a volunteer in the “Tiger Census Volunteer 2012” program at Bhadra Camp Chikmagalur
Certification
- Adobe Certified Master - Adobe Experience Manager Sites Architect
- Adobe Certified Expert - Adobe Experience Manager Sites Business Practitioner
- Adobe Certified Expert - Adobe Journey Optimizer Developer
- Certified SAFe 5 Practitioner
Personal Dossier
English, Tamil, Kannada, Hindi, 16.austin@gmail.com, +1 647-282-3018, https://www.linkedin.com/in/austinchrstphr/
Functional Domain Expertise
- Digital Media Marketing
- E-Commerce
- SAP HR
- Health
- Hospitality
- Retail
- Tourism
Timeline
Manager Technology
Publicis Sapient - Mass General Brigham
01.2024 - 03.2024
Manager Technology
Publicis Sapient - Entegris
09.2023 - 10.2023
Manager Technology
Publicis Sapient - Mayo Clinic
05.2022 - 08.2023
Software Architect
ICF Next - Boston Pizza Tillster Migration
01.2022 - 03.2022
Senior Software Developer & Software Architect
ICF Next - Goodlife Fitness B2C
05.2019 - 04.2022
Software Architect
ICF Next - Goodlife Fitness B2B
05.2019 - 04.2022
Adobe AEM - Technical Specialist
ICF Next - Boston Pizza
05.2018 - 05.2019
Adobe AEM - Technical Specialist
ICF Next - Graco
02.2018 - 06.2018
Adobe AEM - Technical Specialist
ICF Next - Manipal University
03.2017 - 09.2017
Adobe AEM - Managing Consultant
ICF Next - Tourism-Australia (Australia.com)
05.2016 - 12.2016
Adobe AEM - Managing Consultant
ICF Next - Asian Paints & Beautiful Homes
03.2015 - 04.2016
Adobe AEM - Senior Consultant
Citytech - Malayalam Manorama
02.2014 - 08.2014
Senior Software Engineer
Wipro Technologies - Talent Review & Planning
06.2012 - 06.2013
Senior Software Engineer
Wipro Technologies - My Wipro Portal
03.2010 - 01.2014
Senior Software Engineer
Wipro Technologies - US/UK Benefit Portal
02.2010 - 12.2013
Software Engineer
ASM Technologies - ASM Cane Management System
10.2008 - 03.2010
Bachelor of engineering (B.E. Information Science) -
BTLIT
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