AUSTIN CHRISTOPER PETER
Toronto,ON
Summary
Austin Christopher Peter is an AEM Manager Technology in the Publicis Sapient office located in Toronto. Is associated with Publicis Sapient since May 2022. Has 14+ years of experience in software development with 9+ years in AEM. Holds a B.Tech. degree in Information Science.
Has worked with clients across different domains that includes Digital Media Marketing, E-Commerce, SAP HR, Health, Hospitality, Retail,Tourism etc.
Some of the most prominent clients he has worked with includes Mayo Clinic (Canada – Health Care), Goodlife Fitness (Canada), Goodlife Corporate (Canada), Boston Pizza (North America - Retail), Asian Paints (India - Retail), Malayalam Manorama (India - Media), Graco (US - Manufacturing), Health Care Financial Management Association (US – Health Care), Beautiful Homes (India – Blog), Manipal University (India – Education) & Tourism Australia (Australia – Tourism)
He has experience with leading global and multi-vendor teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager Technology
Publicis Sapient
05.2022 - Current
- The Sitecore website and other Mayo Clinic CTP systems undergo migration to AEM through Adobe-licensed tools, encompassing Adobe Experience Manager (AEM) and AEM Guides (previously known as AEM XML Add On). Content is transformed to DITA format and stored within AEM. DITA content in AEM is then disseminated across various channels via AEM Guides, including AEM Sites, EPIC HTML5, PDF, HTML, and a customized CD API.
Contributions:
- Discuss client/internal requirements and propose innovative ideas to shape functional and appealing digital landscapes.
- Collaborate with multidisciplinary teams of over 15 professionals in development, engineering, design, and QE throughout product solution delivery, ensuring timely, budget-conscious, and quality-focused outcomes.
- Partner closely with the product team to define requirements, task prioritization, and participation in PI planning.
- Provide design and technical resolutions for converting DITA content to AEM Sites, CD API, and EPIC.
- Develop a DITA OT plugin for generating EPIC HTML5 from DITA content.
- Create Groovy scripts for bulk generation of Sites and CDAPI.
- Design OAK indexes for project queries.
- Aid team members in Sitecore to AEM migration POCs (Groovy scripts) and AEM guides customization.
- Customize AEM guides to align with client specifications.
- Configure Lion Bridge Connector for AEM site and DITA content.
- Implement AEM SPA with React.
- Familiarize with emerging technologies such as Cortex, Kaltura, and Topbraid.
- Generate new custom components and extend AEM core components.
- Lead and mentor fellow developers throughout the project lifecycle.
- Establish Code quality pipelines using PMD and CPD.
Senior Software Developer & Software Architect
ICF Next
05.2019 - 05.2022
- Client: Goodlife Fitness (B2C & B2B)
- Content Strategy
- API Consumption
- Content Reuse using Content Fragments and Experience Fragments
- Payment gateway implementation using Moneris Checkout API
- Address & Phone Number validation using Informatica API
- Integration of AEM with Magento using CIF connectors and custom GraphQL queries
- Cart & Checkout implementation
- Adobe Cloud Manager Build Pipeline and User Management
- Implement Event Configuration in Campaign to trigger reminder emails on specific use cases
- Caching Strategy using Dispatcher and Imperva CDN
- Address & Phone Number validation using Informatica APIs
- Target to personalize content
- Adobe Cloud Manager Build Pipeline and User Management
- Implemented Google Enterprise Recaptcha to block bots
- Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns
- Discussed issues with team members to provide resolution and apply best practices
- Designed reusable and reliable code for use within distributed cloud environments
- Designed customized solutions for proposals to potential customers
- Participated in software field testing to verify performance of developed projects
- Translated customer requirements into written use cases
- Designed intuitive graphical user interfaces to improve user experience
AEM – Technical Specialist
ICF Next
- Client: Manipal University
- Analysis, Design & Development of AEM components based on requirements
- Translate Business requirements into AEM requirements
- Content Migration from older system to new implementation of 6.3 components using Groovy Scripts
- Communicate & help Business Analyst translate Business requirements to AEM requirements
- Communicate & help Business Analyst translate Business requirements to AEM requirements
- Development of Reusable framework to reduce number of components
- Completed troubleshooting and diagnostics on company resources
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative
- Investigated system issues and implemented resolutions to reduce downtime
- Developed technical requirement documentation for new software products
- Analyzed client business processes to propose optimal software applications for unique requirements
- Developed diagrams to describe and lay out logical operational steps
AEM – Technical Specialist
ICF Next
- Client: Graco
- Technologies: JQuery, JavaScript, CQ6.4, Groovy, Solr
- Role: Requirements Gathering, Project Planning, Design & Development, Analysis, Design & Development of AEM components based on requirements
- Translate Business requirements into AEM requirements
- Used Citytech Component Framework to build and develop components
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance
- Oversaw pre-deployment IT testing of new systems prior to migration planning
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative
- Authored best practices documentation for use in new personnel onboarding processes
- Researched and adopted new technologies to add value to existing offerings
- Assessed business requirements to create focused solutions
- Developed technical requirement documentation for new software products
- Enhanced interfaces to promote better functionality for users
AEM – Technical Specialist
ICF Next
- Client: Boston Pizza
- AEM 6.2
- Role: Requirements Gathering, Project Planning, Design & Development, Contributions:
- Translate Business requirements into AEM requirements
- Provided AEM training to onsite team on AEM and its features
- Build Custom Product importers and REST services to integrate with systems like GRM and ONOSYS
- Implement E-Commerce solution with AEM 6.2 & ONOSYS
- Developed new components/templates, customized out of the box components and was one of the major contributors for delivering end to end implementation
- Customized Context Hub to implement custom rules for Personalization
- Analysis, Design & Development of AEM components based on requirements.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance
- Oversaw pre-deployment IT testing of new systems prior to migration planning
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative
- Investigated system issues and implemented resolutions to reduce downtime
- Maintained authoritative knowledge through continued education and ongoing training
- Authored best practices documentation for use in new personnel onboarding processes
- Collaborated with stakeholders to transform client requirements into turnkey solutions
- Presented business leaders with ROI estimations to drive project planning
- Monitored employee tasks to gauge business functions and inefficiencies
- Enhanced interfaces to promote better functionality for users
- Analyzed client business processes to propose optimal software applications for unique requirements
- Developed technical requirement documentation for new software products
- Assessed business requirements to create focused solutions
AEM – Managing Consultant
ICF International Inc.
- Client: Asian Paints, Beautiful Homes
- Role: Requirements Gathering, Project Planning, Design & Development, Worked on capturing/modifying metadata information of Digital Assets
- Custom Scaffolds for Product Information Management
- Integration of Hybris PIM with AEM
- Involved in Requirements Gathering, planning, design & management
- Designed and developed new components/templates
- Worked on unified Global Search implementation using SOLR to index content from SOCO, CQ and DB
- Interacted with clients to define and understand long-term goals and strategies
- Developed analysis methodologies and task requirements in tandem with senior management
- Recruited, interviewed and hired employees offering wealth of skill and talent to team
- Alleviated issues by using innovative methods and effective problem-solving skills
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Analyzed problematic areas to provide recommendations and solutions
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Supported clients with business analysis, documentation, and data modeling
- Aligned closely with business owners and employees to gather information and gain operational insight
AEM – Managing Consultant
ICF International Inc.
- Client: Tourism Australia
- Developed new components/templates for Restaurant Australia (Part of, ), customized out of the box components and was one of the major contributor for delivering end to end implementation
- Website - www.australia.com
- Designed and developed new CQ5 components/templates
- Worked on a custom Digital Assets Ingestion Workflow to handle very high volume of digital assets
- Worked on capturing/modifying metadata information of Digital Assets
- Worked on creating a service that consumes External Weather Feeds web service
- EXTJs ,CQ5.6.1 Role: Requirements Gathering, Project Planning, Design & Development Position:, :
- Designed and developed new components/templates for the Publishing Industry
- Customized out of the box importer for importing the products
- Implemented Rating of products functionality where users can rate each product
- Consumed external feeds like business feeds and cricket feed
- Made use of Scaffolding and provided dashboards to enable moderation of UGC content
- Developed customized components to provide more user friendly options
- For the authors
- Used AJAX and jQuery for rich user experience
AEM - Senior AEM Developer
ICF International Inc.
- Client: Malayalam Manorama
- Designed and developed new components/templates for the Publishing Industry
- Customized out of the box importer for importing the products.
- Implemented Rating of products functionality where users can rate each product
- Consumed external feeds like business feeds and cricket feed.
- Made use of Scaffolding and provided dashboards to enable moderation of UGC content.
- Developed customized components to provide more user friendly options for the authors.
- Used AJAX and jQuery for rich user experience.
Senior Software Engineer
Wipro Technologies
03.2010 - 01.2014
- Migrated legacy applications to SAP Portal apps for, , Wipro InfoTech, Wipro infrastructure, Wipro Consumer Care Products and Subsidiaries
- Enhanced the existing functionality, and supported and stabilized existing system performance and functionality
- Developed New Applications to suit growing demands
- Trained the Admin team and Development team regularly, and supported them when in need
- Project: US/UK Benefit Portal, SAP EP,NWDS, SQL Navigator
- Role, Admin for US Benefit Portal
- Fixing the issues and stabilizing the entire system and performance of Portal
- Support to onsite employees who use the portal
- Requirements gathering and developing new functionalities
- Data migration for enabling the application to different companies within Wipro
- Data maintenance
- Providing solutions to ease employees using the tool
- Automate report generation for proper data maintenance
- Project: Talent Review & Planning, , JavaScript, Eclipse, SQL Developer, Contributions:
- Review & Planning is a very critical application that captures the profiles of all critical senior management folks, follows a workflow that has different levels of review and finally generates a report on various factors like Top 10 performers, Bottom 10 performers, Talent at risk, Leadership Refresh and Succession Plan
- Requirements Gathering
- Project Planning
- Resource management
Software Engineer
ASM Technologies
09.2008 - 03.2010
- Created an in-house Web App for the sugar cane sector with J2EE technologies. Designed basic web components for a SAP integration project, addressing issues in the sugar cane industry.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
- Analyzed proposed technical solutions based on customer requirements
- Collaborated with management, internal and development partners regarding software application design status and project progress
- Partnered with development team on product development and application support plans
Education
Bachelor of Engineering (B.E) - Information Science
BTLIT
Bangalore08.2008
Skills
- Core expertise in Analysis/Design/Development and implementation of solutions based on Adobe AEM Stack
- Java/J2EE, JavaScript, JQuery, JSON, REST, Apache Felix/Sling, OSGI, JCR, HTML, Groovy
- Sling Models, OSGI Services, Workflows, Importers, Scaffolding, Asset Metadata Customization, Lucene indexing
- Agile (Scrum & Scrum of Scrum), JIRA, Confluence, Waterfall methodologies, Sharepoint, ADO
- Jackrabbit, Oracle10g, MySQL
- Sling, OSGI (Apache Felix)
- Familiar with Tomcat, AEM(CQ), Git, Maven, SAP EP, JBoss, SOLR
- GIT, Bitbucket
- Groovy Scripts
- E-commerce integrations with Hybris, Onosys, Moneris, and Magento
- Personalization using Adobe Target and Contexthub
- AEM Guides, DITA plugin customization
- Adobe Campaign Standard
- Core Components, Style System, ACS Commons, Editable Templates
- AEM SPA with React
- Hands-on experience in product management in AEM using custom scaffolding templates
- Expert in AEM
- Accomplished manager
Additional Information
AWARDS AND RECOGNITION,
My contributions garnered multiple appreciations and led to the following awards during my time at Wipro Technologies: Received the "Thanks a Zillion" Award twice for noteworthy contributions to projects in Bangalore. Recognized with the "Best Boss" Award for effective team leadership at Wipro Technologies, Bangalore. Successfully executed numerous POCs and accomplished challenging tasks within set timelines. Commended by management consistently throughout my project engagement. Achieved the highest CSAT (Customer Satisfaction) rating from clients for my projects at Wipro. Attained a promotion from Senior Consultant to Managing Consultant within a year at ICF. Subsequently, promoted from Managing Consultant to Technical Specialist the following year. Received company shares as a testament to my unwavering dedication. Transferred to lead and oversee the implementation of Goodlife Fitness at the Toronto branch. Earned the "UNSUNG HERO" Award within just 6 months of joining the Toronto team.
Was a volunteer in the “Tiger Census Volunteer 2012” program at Bhadra Camp Chikmagalur
Certification
- Adobe Certified Master - Adobe Experience Manager Sites Architect
- Adobe Certified Expert - Adobe Experience Manager Sites Business Practitioner
- Adobe Certified Expert - Adobe Journey Optimizer Developer
- Certified SAFe 5 Practitioner
Timeline
Manager Technology
Publicis Sapient
05.2022 - Current
Senior Software Developer & Software Architect
ICF Next
05.2019 - 05.2022
Senior Software Engineer
Wipro Technologies
03.2010 - 01.2014
Software Engineer
ASM Technologies
09.2008 - 03.2010
AEM – Technical Specialist
ICF Next
AEM – Technical Specialist
ICF Next
AEM – Technical Specialist
ICF Next
AEM – Managing Consultant
ICF International Inc.
AEM – Managing Consultant
ICF International Inc.
AEM - Senior AEM Developer
ICF International Inc.
Bachelor of Engineering (B.E) - Information Science
BTLIT