Austin Washenfelder
The Pas,MB
Summary
Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Northern Building Supply
The Pas, MB
03.2022 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Dominos
The Pas, MB
01.2017 - 09.2018
- Trained new employees on procedures and policies to maximize team performance.
- Answered customer questions and addressed concerns resulting in reduction in customer complaints.
- Improved customer service wait times to mitigate complaints.
- Answered incoming telephone calls to provide store, products, and services information.
- worked independently most of the time.
Education
Bachelor of Arts -
University College of The North
The Pas, MB09-2027
Grade 12
Kelsey Learning Center
The Pas, MB06.2023
Skills
- Credit card payment processing
- Sales expertise
- Problem-solving abilities
- Retail sales customer service
- Reliable
- In-store support
- Flexible and adaptable
- Drivers license
- Excellent with computers
- Good time management
Timeline
Customer Service Representative
Northern Building Supply
03.2022 - 09.2023
Customer Service Representative
Dominos
01.2017 - 09.2018
Bachelor of Arts -
University College of The North
Grade 12
Kelsey Learning Center
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