Austin Thiessen
Kelowna,BC
Summary
I am a 23 year old from Edmonton, Alberta, Currently living in Kelowna, British Columbia. I would self describe myself as a passionate, hungry, self-driven individual who is willing too learn any skill too make myself and everyone else around me successful. I have had many job titles in my past in which as taught me many different skills and traits too help me dissolve any problem or challenge I might be facing. I am currently employed at Craft Beer Market downtown Kelowna, but currently looking for a new opportunity and or challenge in my exiting life.
Overview
7
7
years of professional experience
Work History
Craft Beer Market
Dishwasher, Line cook, Bartender
Kelowna, British Columbia
03.2022 - Current
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Communicated effectively with other staff members regarding orders and menu changes.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Completed regular bar inventories and daily requisition sheets.
- Trained new bartenders on drink preparation and upselling techniques.
Delivery Driver
Skip The Dishes
Kelowna, BC
10.2021 - 03.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Landscape Laborer
High Standard
St. Albert, AB
07.2018 - 06.2021
- Exceeded specific team goals while partnering with employees to share and implement best practices.
- Drove client retention, delivering speedy service execution with zero discrepancies.
- Planted flowers, bushes, shrubs, trees and grass.
- Used hand-held tools to maintain green spaces.
- Limited hazards by cleaning construction areas with complete compliance.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Reviewed design plans and instructions and completed work according to specifications.
- Provided top service delivery quality control by eliminating downtime to maximize revenue.
- Resolved issues efficiently by listening to the client to enhance customer satisfaction ratings.
Cashier Specialist
Tim Horton's
St Albert, AB
10.2017 - 03.2018
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases, locating items and signing up for rewards programs.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
Cashier Specialist
Shoppers Drug Mart
St Albert, AB
06.2017 - 09.2017
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Education
High School Diploma -
Bellerose Composite High School
St. Albert, AB06.2018
Skills
- Customer Service
- Communication and Interpersonal Skills
- Jobsite Safety
- Strong Work Ethic
- Customer Relationships
- Dependability and Honesty
- Efficiency and Time Management
- Quality Assurance
- Teamwork and Collaboration
- Exceptional Written and Verbal Communication Skills
- Dependable and Reliable
- Courteous and Polite Demeanor
- Flexible and Adaptable
- Deadline Driven
- Decision Making
- Problem-Solving
Timeline
Craft Beer Market
Dishwasher, Line cook, Bartender
03.2022 - Current
Delivery Driver
Skip The Dishes
10.2021 - 03.2022
Landscape Laborer
High Standard
07.2018 - 06.2021
Cashier Specialist
Tim Horton's
10.2017 - 03.2018
Cashier Specialist
Shoppers Drug Mart
06.2017 - 09.2017
High School Diploma -
Bellerose Composite High School
Similar Profiles
Florian Li-MoncelFlorian Li-Moncel
Souvlaki Bar at Busser | Line Cook | DishwasherSouvlaki Bar at Busser | Line Cook | Dishwasher
Devakar Singh JamwalDevakar Singh Jamwal
Bellissimo Restaurant at Dishwasher And Prep CookBellissimo Restaurant at Dishwasher And Prep Cook
Salvatore FerraroSalvatore Ferraro
[RISTORANTE RIALTO HAFEN] [GERMANIA, WAREN] at Dishwasher /Waiter /Cook Helper[RISTORANTE RIALTO HAFEN] [GERMANIA, WAREN] at Dishwasher /Waiter /Cook Helper