Austin Smith Castor
Tracy
Summary
Motivated and reliable Assistant Manager with over four years of experience in food service and logistics. Proven ability to lead teams, improve operations, and maintain strong customer satisfaction in fast-paced environments. Skilled in leadership, training, operational flow, and problem solving under pressure. four months of fast pace package handling experience during peak season.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino’s Pizza
Tracy, CA
08.2021 - Current
- Oversee daily store operations including opening/closing procedures, cash handling, and food safety.
- Train, coach, and evaluate team members to improve performance and reduce errors.
- Coordinate employee scheduling, shift coverage, and labor management.
- Manage order flow for both in-store and delivery operations to reduce wait times.
- Resolve customer complaints and service issues in a professional manner.
- Track inventory levels, product waste, and cost controls to meet store performance targets.
- Maintain compliance with food safety standards and company policies.
Package Handler
UPS
09.2024 - 01.2025
- Sorted and scanned parcels with speed and accuracy in a high volume warehouse.
- Unloaded packages into delivery trucks based on route efficiencies.
- Maintained safe lifting and handling procedures.
- Communicated with team members to maintain workflow and prevent delays.
Education
High School Diploma -
One.Harmony
Tracy, CA01-2022
Skills
- Team Leadership & Training
- Customer Service & Issue Resolution
- Cash Handling & POS Systems
- Scheduling & Labor Management
- Time Management & Reliability
- Inventory & Cost Control
- Food Safety & Sanitation Compliance
- Warehouse Sorting & Parcel Handling
- Conflict Resolution
- Communication & Multitasking
- Driver Safety & Navigation
Certification
- Food Handler Certification
- Driver’s License
Timeline
Package Handler
UPS
09.2024 - 01.2025
Assistant Manager
Domino’s Pizza
08.2021 - Current
High School Diploma -
One.Harmony