AURÉLIE SARAULT
Fernie,Canada
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress/Barista (breakfast)
Eggspress
11.2022 - 09.2023
- Ensured guest satisfaction throughout dining experience
- Ensured complete knowledge of menu, specials, and restaurant promotions
- Handled payments and make sure drawer is balanced
- Operated and maintained all types of coffee-making equipment, from traditional espresso machines to more modern cold-brew systems
Waitress (bar/club)
Jack Rouge
11.2021 - 11.2022
- Took customer orders, communicated orders to the bar, and ensured timely delivery of drinks
- Thrived in a fast-paced and high-volume work environment, handling stress with professionalism and composure
- Maintained cleanliness and appearance of tables by pre-bussing, ensuring drink levels were adequate, and providing sufficient napkins
- Actively engaged in marketing and promotion of VIP bottle service and special seating options to enhance the dining experience for restaurant clientele
Waitress
Comptoir400
04.2021 - 11.2021
- Prepared and set up the dining room with the right cutleries and table cloth
- Took customers’ orders and served them promptly
- Provided customers with relevant information and support to make their experience memorable
- Promoted the restaurant on social networks to drive awareness and business growth
Education
University studies -
Université de Montréal
01.2023
Diploma in Arts, Letters and Communication - undefined
Collégial international Sainte-Anne
01.2022
High School Diploma - undefined
Collège Jean de la Mennais
01.2019
Skills
- Spoken and written languages: French and English
- Training in Cardiopulmonary resuscitation (CPR)
- Computer skills: Word, Photoshop, PowerPoint, Excel
- Serving it Right Certificate
- Customer service
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress/Barista (breakfast)
Eggspress
11.2022 - 09.2023
Waitress (bar/club)
Jack Rouge
11.2021 - 11.2022
Waitress
Comptoir400
04.2021 - 11.2021
Diploma in Arts, Letters and Communication - undefined
Collégial international Sainte-Anne
High School Diploma - undefined
Collège Jean de la Mennais
University studies -
Université de Montréal
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