Aum Patel
Winnipeg,MB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
Work History
Admin Support/Customer Service Representative
Bradford Exchange
09.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Cross-trained and provided backup support for organizational leadership.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Administrative Assistant/Receptionist
MITT Adult Learning Center- Internship
05.2022 - 06.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Implemented new methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Assistant
United Postal Services
06.2021 - 05.2022
- Developed strategies to streamline and improve office procedures.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Certificate - Business Administrative Assistant
Manitoba Institute of Trades And Technology
Winnipeg, MB06.2022
Skills
- Report Creation
- Administrative Support
- Retail Sales Customer Service
- Proofreading
- CRM Software
- Conflict Resolution
- Data Evaluation
- Multi-Line Telephone Operation
- Professional Telephone Demeanor
- Microsoft Excel
Timeline
Admin Support/Customer Service Representative
Bradford Exchange
09.2022 - 01.2023
Administrative Assistant/Receptionist
MITT Adult Learning Center- Internship
05.2022 - 06.2022
Administrative Assistant
United Postal Services
06.2021 - 05.2022
Certificate - Business Administrative Assistant
Manitoba Institute of Trades And Technology
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