August Joseph Alves
Toronto,ON
Summary
Compassionate Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
10
10
years of professional experience
Work History
Registered Massage Therapist
Self-employeed
02.2018 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
Owner/Registered Massage Therapist
New You Massage And Health Ctr
02.2014 - 02.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
College Diploma - Registered Massage Therapy
Kikkawa College
05.2007
Skills
- Swedish Massage
- Deep Tissue Massage
- Stress Relief Massage
- Trigger Point Massage
- Neuromuscular Therapy
- Soft Tissue Manipulation
- Social skills
- Administrative Procedures
- Medical Terminology
- Treatment Planning
- Manual Lymphatic Drainage Massage
- Pressure Points
- Client Records Maintenance
Languages
English
Full Professional
Portuguese
Elementary
Timeline
Registered Massage Therapist
Self-employeed
02.2018 - Current
Owner/Registered Massage Therapist
New You Massage And Health Ctr
02.2014 - 02.2018
College Diploma - Registered Massage Therapy
Kikkawa College
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