Audra Cochrane
Regina,SK
Summary
Reliable and upbeats budtender successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable Dietary brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
13
13
years of professional experience
Work History
Budtender
Lucid Cannabis
05.2022 - 10.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
VIP Server
Cloud 9
11.2014 - 04.2015
- Maintained a clean and inviting dining environment for VIP guests, ensuring their comfort and enjoyment.
- Displayed excellent team coordination by frequently assisting other servers when needed to ensure guest satisfaction and prompt service.
- Worked closely with event planners to customize menus and accommodate specific requests from clients hosting exclusive gatherings at our venue.
- Assisted in planning and executing private events, contributing to successful functions that exceeded client expectations.
- Developed rapport with regular patrons through friendly conversation and tailored service approaches, fostering loyalty among customers.
Dietary Aide
Wascana Rehabilitation Centre
03.2011 - 04.2014
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
Indigenous Social Work - Indigenous Social Work
First Nations University of Canada
Regina, SK04.2027
High School Diploma -
Balfour Collegiate
Regina06.2000
Skills
- Professional Customer Service
- Client Relations and Customer Service
- Customer focused-service
- Built a loyal customer base through outstanding service, knowledge, and personalized recommendations
- Specialized meal preparation
- Dietary modifications
- Issue Resolution
- Scheduling and Planning
- Safe Food Handling
Languages
English
Full Professional
Volunteer
New-Yotina Friendship Centre - Second Annual CONTACT: Taryn.b@newoyotina.ca 306-536-1635
First Nations University Of Canada - Sheena McCallum CONTACT: smccallum@firstnationsuniversity.ca 306-790-5950
Big Brothers Big Sisters Canada- Ana Maria Loyola CONTACT: AnaMaria.Loyola@bigbrothersbigsisters.ca 306-510-0871
Timeline
Budtender
Lucid Cannabis
05.2022 - 10.2023
VIP Server
Cloud 9
11.2014 - 04.2015
Dietary Aide
Wascana Rehabilitation Centre
03.2011 - 04.2014
Indigenous Social Work - Indigenous Social Work
First Nations University of Canada
High School Diploma -
Balfour Collegiate
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