Ashlyn White
Toronto,ON
Summary
Hard-working, Respectful, Customer Service Oriented Individual, Seeking a Part-Time Position in the Customer Service Industry. Energetic and reliable team player willing to work any shift.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Budtender
Phoenix Cannabis
12.2024 - Current
- Assisted customers in selecting cannabis products based on individual preferences.
- Educated patrons on product effects, usage, and safety guidelines.
- Maintained cleanliness and organization of the sales floor and display areas.
- Monitored inventory levels and assisted in product restocking efforts.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Server
Cafe Landwer
Toronto, ON
06.2024 - 11.2024
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Mick E Fynns
04.2023 - 07.2023
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
- Communicated professionally with customers, colleagues and supervisors.
- Achieved sales goals by promoting high-profit items and daily specials.
- Listened to guest needs and responded promptly for personalized service.
- Provided exceptional service to high volume of daily customers.
Server
Duke of Cornwall
04.2022 - 12.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Summerhill Market
08.2020 - 11.2021
- Helped customers with questions and concerns about our products and services
- Trained new employees on the cash register and educated them on the policies of our store
- Took care of issues that arose in the workplace and quickly diffused and solved the conflicts
Education
Bachelor of Science - Biology
Toronto Metropolitan University
06-2027
Skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- Excellent forward-facing customer service skills and a professional demeanor
- Liquor, Wine and Food Service and menu memorization
- Effective Customer Upselling
- Ability to work both independently as well as with a team
- Exceptional communication and interpersonal skills
- Maintain a positive, polite, and courteous demeanor at all times
- Accurately handle all guest transactions and follow all cash handling procedures and Point of Sale (POS) System Operations
Certification
- Smart Serve Ontario Certification
- CannSell Standard Certification
Timeline
Budtender
Phoenix Cannabis
12.2024 - Current
Server
Cafe Landwer
06.2024 - 11.2024
Server
Mick E Fynns
04.2023 - 07.2023
Server
Duke of Cornwall
04.2022 - 12.2022
Cashier
Summerhill Market
08.2020 - 11.2021
Bachelor of Science - Biology
Toronto Metropolitan University
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