Atia Attaee
Pickering,ON
Summary
Hard-working, motivated, friendly self-starter with experience providing exceptional customer service in fast-paced grocery store environments. A quick learner and team player who is able to build positive rapport with both co-workers and customers. - Key Skills - Client-centered customer service Excellent written and verbal communication skills Strong interpersonal skills Ability to work both independently and in team settings Flexible shift availability Excellent problem-solving and conflict resolution skills Strong organizational and multitasking skills Experienced in using POS systems Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Teacher/Community Service Volunteer
BUI (religious lessons)
Ajax, Ontario
08.2023 - Current
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Organized parent conferences throughout the year to discuss student progress.
- Developed and implemented lesson plans based on curriculum objectives.
- Encouraged critical thinking skills and problem solving strategies among students.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
President’s Choice Sales Associate/Customer Care Representative/Cashier
Loblaws
Pickering, ON
04.2020 - Current
- Greets clients and answers all client inquiries in a friendly, professional manner via phone, email, and in-person
- Provides exceptional customer service, responding to all customer concerns such as exchanges and returns and providing appropriate solutions in a timely, professional manner
- Scans and processes customer payments (cash, debit, credit, and gift cards) in an accurate and efficient manner using POS system
- Receives and processes grocery orders through online application – accurately picks and packages items for customer pickup
- Accurately stocks and merchandises grocery items in appropriate sections in sales area
- Drafts status reports on customer service issues at the end of each shift for management
- Greets customers and provides information on President’s Choice financial products and promotional offers to drive sales
- Cleans, maintains, and sanitizes workspace according to company procedures.
Education
Diploma - International Business
Centennial college
Scarborough,Toronto, ON04-2024
Ontario Secondary School Diploma -
DDSB Secondary School
Pickering, ON01.2022
Skills
- Client-centered customer service
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Ability to work both independently and in team settings
- Flexible shift availability
- Excellent problem-solving and conflict resolution skills
- Strong organizational and multitasking skills
- Experienced in using POS systems
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Student Records Management
- Reporting and documentation
- Data Collection
- Market Analysis
Timeline
Teacher/Community Service Volunteer
BUI (religious lessons)
08.2023 - Current
President’s Choice Sales Associate/Customer Care Representative/Cashier
Loblaws
04.2020 - Current
Diploma - International Business
Centennial college
Ontario Secondary School Diploma -
DDSB Secondary School