Athira Vettumthara Babu
Vancouver,Canada
Summary
Reliable and people-focused professional with over 5 years of experience in customer service and administrative roles. Skilled at balancing front-end interactions with behind-the-scenes coordination to keep operations running smoothly. Comfortable handling POS systems, managing inventory tasks, and supporting team members day-to-day. Currently pursuing a Bachelor's degree in Business Administration, with added certifications in project management and data technologies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Process Specialist (seasonal)
Best Buy
Vancouver, BC
06.2025 - 12.2025
- Developed and implemented process improvements to enhance product quality and efficiency.
- Analyzed product specifications to ensure compliance with industry standards and regulations.
- Collaborated with cross-functional teams to streamline workflows and optimize production processes.
- Trained team members on best practices for product handling and process execution.
Counter Staff
Tim Horton’s
Surrey, BC
08.2023 - 05.2025
- Deliver friendly, accurate, and timely service to over 100 customers daily in a high-volume environment
- Collaborate across kitchen and front counter teams to ensure operational flow and service consistency
- Troubleshoot and resolve guest concerns with professionalism and empathy, escalating when appropriate
- Supporting on boarding and training of new staff, contributing to team readiness and service quality
Junior Executive
Apollo Adlux Hospital
Kerala, India
11.2021 - 11.2022
- Acted as a liaison between medical staff, department heads, and executive leadership to streamline operational functions.
- Developed and reviewed daily operational reports using Excel, contributing to data-driven decisions and compliance.
- Facilitated staff on boarding and training, enhancing internal efficiency and adherence to hospital protocols.
- Maintained discretion while handling sensitive medical records and patient communications.
Education
Bachelor of Business Administration -
Yorkville University
New Westminster, BC01.2026
Advanced Diploma - Hospital Management
Norwich Institute of Management Studies
Kerala, India03.2013
Skills
- Customer Service & Client Care
- POS & Payment Handling
- Stockroom & Inventory Support
- Time Management & Prioritizing Tasks
- Team Coordination & Training Support
- Confidential Information Handling
- Visual Merchandising Awareness
- Microsoft Suite, Canvas
Languages
Hindi
Professional Working
English
Full Professional
Certification
Emergency First aid and CPR with AED
Food Safe level 1
WHIMS
Timeline
Product Process Specialist (seasonal)
Best Buy
06.2025 - 12.2025
Counter Staff
Tim Horton’s
08.2023 - 05.2025
Junior Executive
Apollo Adlux Hospital
11.2021 - 11.2022
Advanced Diploma - Hospital Management
Norwich Institute of Management Studies
Bachelor of Business Administration -
Yorkville University