Atexis Ng
Vancouver,BC
Summary
Dynamic professional with strong customer service and team leadership skills. Proven track record in driving revenue growth and enhancing customer satisfaction across various platforms.
Overview
30
30
years of professional experience
Work History
Self-employed
Atexis Delivery Services
Vancouver, British Columbia
09.2020 - Current
- Uber Eats
- Doordash
- Amazon flex
- gig worker
Shop Manager
JC international Group Limited
Hong Kong
11.2017 - 06.2019
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Trained new employees on operational procedures and customer service standards.
- Implemented visual merchandising strategies to enhance product presentation.
- Monitored sales trends and adjusted inventory levels accordingly for efficiency.
- Guided team to consistently achieve daily, weekly and monthly production goals.
Owner
AP Mobile Phone Accessories
Hong Kong
09.2012 - 09.2017
- Developed marketing strategies to promote new product lines effectively.
- Led startup and creation of operational procedures and workflow planning.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Sales Manager
Amazing Creative Co., Ltd
Hong Kong
06.2008 - 06.2012
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Represented the company at local and overseas exhibitions, engaging directly with customers to explore business opportunities and enhance market presence.
- Collaborated closely with the R&D team to streamline processes and successfully reduce production costs without compromising quality.
- Demonstrated a strong understanding of product costing and specifications to optimize pricing strategies and maintain profitability.
- Responsible for managing key accounts and overseeing all channel operations to ensure consistent sales growth and client satisfaction.
- Led OEM/ODM product planning, including product development, cost control, and packaging optimization to effectively reduce overall costs and enhance competitiveness.
Sales Manager
Well-Tech toy industry company limited
Hong Kong
03.2003 - 03.2003
Assistant Sales Manager
Super Leader Industrial Ltd
Hong Kong
03.1995 - 03.2002
Education
High School Diploma -
Columneetza Senior Secondary School
Williams Lake, BC07-1990
Skills
- Customer Service
- Employee training
- Business Development
- Sales and marketing strategies
- Policy enforcement
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Professional
Timeline
Self-employed
Atexis Delivery Services
09.2020 - Current
Shop Manager
JC international Group Limited
11.2017 - 06.2019
Owner
AP Mobile Phone Accessories
09.2012 - 09.2017
Sales Manager
Amazing Creative Co., Ltd
06.2008 - 06.2012
Sales Manager
Well-Tech toy industry company limited
03.2003 - 03.2003
Assistant Sales Manager
Super Leader Industrial Ltd
03.1995 - 03.2002
High School Diploma -
Columneetza Senior Secondary School
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