Atefeh Arabi
Toronto,Canada
Summary
Results-driven Software Developer with a strong foundation in IT systems and over a decade of experience delivering technical solutions in dynamic environments. Recently completed an Advanced Diploma in Software Engineering – Artificial Intelligence at Centennial College, including hands-on co-op experience in software development, automation, and data visualization. Proficient in Python, machine learning algorithms, SQL, and cloud-based AI services, with proven skills in developing and optimizing software applications from concept to deployment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Software Developer (Co-op Student)
Ontario Land Tribunal
05.2024 - 12.2024
- Developed and optimized Power BI dashboards by writing complex SQL queries to extract and visualize data, improving decision-making through dynamic and interactive reporting.
- Led the automation of a ticket tracking system using Power Automate, integrating Microsoft Forms, email notifications, approval workflows, and Microsoft Planner tasks to reduce manual workload.
- Conducted User Acceptance Testing (UAT) for the internal portal, identifying and reporting issues prior to release to ensure stability and smooth deployment.
- Improved development efficiency by troubleshooting coding issues and automating repetitive tasks using scripts and tools.
- Translated customer requirements into use cases and contributed to all stages of the software development lifecycle, from requirement gathering to production releases.
- Achieved faster development cycles using Agile methodologies (Scrum/Kanban) while fostering a collaborative team environment through effective communication and problem-solving.
IT Operations & Software Solutions Lead
Ministry of Education
09.2018 - 04.2023
- Led IT operations across multiple departments, ensuring system reliability, security, and optimal performance.
- Developed and maintained small-scale database-driven applications to support administrative processes.
- Designed and implemented custom software solutions to automate administrative workflows and improve operational efficiency.
- Collaborated with cross-functional teams to design and deliver tailored technology solutions aligned with organizational goals.
Systems & Network Administrator
Ministry of Education - Technical and Vocational Schools
09.2014 - 08.2019
- Installed, configured, and maintained network connections, workstations, and peripheral devices.
- Diagnosed and resolved hardware, software, and network issues, including malware removal and security patching.
- Managed IT asset inventory, coordinating system upgrades and replacements.
- Configured and optimized computer labs for specialized courses such as programming, design, and multimedia.
IT Technician
Iran Ministry of Education - Technical and Vocational Schools
09.2010 - 08.2014
- Installed and configured computer hardware, operating systems, and essential applications for staff and students.
- Assisted in setting up computer labs, ensuring optimal performance for educational software and basic programming environments.
- Responded to technical support requests, guiding users through troubleshooting steps for hardware and software issues.
- Performed routine maintenance and updates to ensure smooth operation of systems and minimize downtime.
Software Developer (Internship)
Iran Air Airline - IT Department
06.2009 - 09.2009
- Assisted in the development of an in-house, Windows-based Human Resources management system using C# and SQL, part of a company-wide initiative to unify HR, payroll, transportation, and daily meal service functions into a single integrated platform.
- Implemented and tested specific HR system modules under senior supervision, ensuring functionality met business requirements.
- Collaborated with developers, project managers, and QA staff to support system design, integration, and data accuracy.
- Gained practical experience in software design, coding, testing, and deployment within a professional development team.
Education
Advanced Diploma - Artificial Intelligence
Centennial College
Toronto, ON12-2025
Bachelor's Degree - Software Engineering
Islamic Azad University
Parand, Iran01.2009
Skills
- Python, Java, C#, JavaScript, SQL, HTML/CSS
- Object-Oriented Programming (OOP)
- RESTful API Development
- Agile Methodologies (Scrum, Kanban)
- Version Control (Git/GitHub)
- Machine Learning Algorithms (Supervised/Unsupervised)
- TensorFlow, Scikit-learn, Pandas, NumPy
- Data Analysis & Visualization (Power BI, Matplotlib)
- Model Training, Evaluation & Deployment
- Cloud-based AI Services (AWS Rekognition, SageMaker)
- Windows & Linux Administration
- Networking (LAN/WAN Configuration)
- Power Automate, Microsoft Forms, Microsoft Planner
- Database Management (MySQL, PostgreSQL, SQL Server)
- System Troubleshooting & Optimization
- Problem-Solving & Analytical Thinking
- Communication & Collaboration
- Quick Learner & Adaptable
Certification
Certificate in Python and Django Development August 2022 - April 2023
Maktab Sharif Coding Boot Camp (400+ Hours), Tehran, Iran
- Comprehensive training in Python programming, Django framework, and database integration with practical projects.
Languages
English
Professional Working
Timeline
Software Developer (Co-op Student)
Ontario Land Tribunal
05.2024 - 12.2024
IT Operations & Software Solutions Lead
Ministry of Education
09.2018 - 04.2023
Systems & Network Administrator
Ministry of Education - Technical and Vocational Schools
09.2014 - 08.2019
IT Technician
Iran Ministry of Education - Technical and Vocational Schools
09.2010 - 08.2014
Software Developer (Internship)
Iran Air Airline - IT Department
06.2009 - 09.2009
Advanced Diploma - Artificial Intelligence
Centennial College
Bachelor's Degree - Software Engineering
Islamic Azad University
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