Open To Work
ASMERET HABTEMARIAM
Winnipeg,MB
Work Preference
Summary
Motivated professional with a strong background in customer service and operational support. Demonstrates effective multitasking, professional communication, and exceptional organizational skills in diverse environments. Holds a Bachelor of Arts in Business Administration and multiple Canadian certifications, recognized for leadership and adaptability in dynamic workplaces.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Cashier / Merchandiser / Shift Supervisor
Dollarama
Fort McMurray, Canada
12.2024 - 03.2026
- Delivered outstanding customer service in a busy retail environment with high daily customer traffic
- Assisted customers with product inquiries, purchases, returns, and issue resolution while maintaining a professional and friendly attitude
- Processed cash, debit, and credit transactions, ensuring accuracy and balanced cash registers at end of shifts
- Ensured shelves and displays were fully stocked, organized, and visually appealing according to merchandising standards
- Supervised team members during shifts, promoting operational efficiency and delivering high-quality customer service
- Trained new employees on company procedures, safety practices, and customer interaction standards to enhance onboarding experience
- Demonstrated ability to multitask effectively while working under pressure in a fast-paced retail setting
Kitchen Helper / Food Preparation Assistant
Restaurant & Family Food Services
, Eritrea
03.2023 - 05.2024
- Prepared ingredients including washing, cutting, peeling, and organizing food items for cooking
- Facilitated meal preparation while ensuring food quality and presentation standards were met
- Aided cooks and kitchen staff in daily food preparation and kitchen operations to enhance workflow
- Maintained cleanliness and sanitation standards according to food safety guidelines
- Coordinated kitchen supplies and organized food storage areas for efficient inventory management
- Worked efficiently in high-pressure kitchen environments while meeting time-sensitive demands
- Demonstrated strong teamwork and communication with kitchen staff and supervisors
Math & English Teacher
Private School
, Ethiopia
01.2021 - 01.2023
- Taught Mathematics and English to students in classroom and small-group settings
- Developed lesson plans, assignments, quizzes, and educational materials that enhanced student learning experiences
- Assisted students in improving communication, reading, writing, and problem-solving skills
- Maintained organized classroom environment that fostered learning, discipline, and student engagement
- Monitored student progress and offered targeted support to boost academic performance
- Communicated effectively with students, parents, and school staff regarding academic development
- Encouraged positive learning habits, teamwork, and respectful classroom behavior
- Demonstrated patience, leadership, and strong interpersonal communication skills in daily teaching activities
Financial Accountant
Tsega
Addis Ababa, Ethiopia
10.2019 - 01.2021
- Ensured revenue compliance by strictly adhering to established standards.
- Evaluated financial systems to control and eliminate risks, resulting in reduction of overall exposure.
- Analyzed financial data to identify trends and discrepancies.
- Performed audits of operational and financial areas to check compliance.
- Supported external audits by coordinating with auditors from head office and other locations.
- Reduced process gaps by successfully training employees on best practices and protocols.
- identified and solved complex strategy problems that impacted financial management and business direction.
- Updated and managed accounts payable databases, employing access controls to protect data.
Cleaning & Sanitation Support Worker
Residential & Workplace Cleaning Services
Addis Ababa, Ethiopia
06.2019 - 09.2019
- Executed thorough cleaning of floors, washrooms, kitchens, windows, hallways, and high-touch surfaces to enhance hygiene and safety
- Performed detailed cleaning and sanitization of residential, office, and shared facility environments
- Followed health and safety procedures to ensure clean and hazard-free environments
- Used cleaning chemicals, disinfectants, and equipment safely and effectively
- Created organized, sanitary, and welcoming environments for clients and staff to promote comfort and satisfaction
- Worked efficiently under minimal supervision and completed tasks within scheduled timelines
- Collaborated with team members to streamline cleaning procedures, improving overall effectiveness and teamwork.
- Reported maintenance and safety concerns to management promptly
Warehouse Worker / Storekeeper
Red Sea Corporation
Maekel Zone, Eritrea
01.2017 - 01.2019
- Loaded and unloaded trucks while ensuring safe handling of products to prevent damage
- Maintained accurate inventory records and monitored stock movement to support warehouse operations
- Conducted inventory checks and reported shortages, damaged items, or inconsistencies to maintain stock accuracy
- Received, inspected, sorted, and organized incoming shipments and materials efficiently
- Assisted in preparing orders, packaging products, and arranging shipments for delivery
- Organized products in storage areas according to company procedures and accessibility requirements
- Maintained cleanliness, safety, and organization in warehouse to support efficient workflow
- Operated effectively in physically demanding environments requiring lifting, standing, and repetitive movement
- Worked collaboratively with team members to meet deadlines and operational targets
- Followed workplace safety procedures and maintained attention to detail in all tasks
- Inspected goods for quality assurance before distribution to customers.
- Arranged warehouse space systematically to enhance product storage efficiency.
Retail Associate / Cashier / Merchandiser
Family-Owned Retail Store
, Eritrea
01.2017 - 01.2019
- Managed daily retail operations, ensuring smooth execution of business activities in family-owned store
- Guided customers in product selection and pricing, enhancing their purchasing experience
- Handled cash transactions accurately and maintained organized sales records
- Organized merchandise displays to enhance store presentation and elevate customer experience
- Restocked shelves and monitored inventory availability to maintain product supply
- Maintained store cleanliness, organization, and customer-friendly presentation standards
- Developed strong communication, sales support, and customer relationship skills
- Assisted with resolving customer concerns professionally and efficiently
- Supported smooth daily operations in a fast-paced retail environment
Healthcare & Family Support Caregiver
Family Care Support
, Eritrea
01.2010 - 01.2019
- Provided daily care and support for elderly family members, including assistance with personal needs and daily living activities
- Coordinated meal preparation, hygiene support, and medication reminders while ensuring clean living environments to promote health
- Facilitated emotional well-being through companionship and effective communication, enhancing daily life quality
- Maintained organized and sanitary home environments to support health and comfort
- Demonstrated patience, compassion, responsibility, and attention to individual needs
- Provided mobility support and monitored well-being and safety to ensure comfort and security
- Developed strong caregiving, communication, and interpersonal skills through long-term family care responsibilities
Education
Bachelor of Arts (BA) - Business Administration
College of Arts And Social Science
Adi Keyh, Eritrea01-2018
Some College (No Degree) - Psychology
Institute Religios Studies
Asmara EritreaSkills
- Cash Handling & POS Systems
- Point of Sale Operations
- Inventory management
- Payment collection
- Receipt processing
- Client relations
- Retail operations
- Sales Support
- Sales expertise
- Customer service excellence
- Customer Focus
- Conflict resolution
- Issue resolution
- Adaptability
- Interpersonal communication
- Time management
- Attention to detail
- Team leadership
- Workplace safety
- Physical labor
- Problem solving
- Effective communication
- Interpersonal communication
- Payment collection
- Customer Focus
- Customer service excellence
- Receipt processing
- Sales expertise
Certification
- Standard First Aid & CPR Certification, Canada
- WHMIS Certification, Canada
- CSTS Safety Training Certification, Canada
- English Conversation Certificate, Canada
- Military Service Certification, Eritrea
Additional Information
Strong adaptability in multicultural and fast-paced work environments, Physically capable of lifting, standing for extended periods, and performing repetitive tasks, Reliable, punctual, organized, and committed to workplace safety and teamwork, Flexible availability including mornings, evenings, weekends, and holidays, Legally eligible to work in Canada
Volunteer Experience
- Community Support Volunteer, YMCA, Fort McMurray, AB, Canada, 11/22/24, 12/31/25, Assisted staff with daily community programs and operational support activities, Helped create a welcoming, safe, and organized environment for participants and visitors, Supported customer service interactions and participant assistance when required, Worked collaboratively with staff and volunteers in fast-paced community settings, Demonstrated teamwork, communication, and professionalism while supporting public programs
- Customer Service & Community Support Volunteer, The Salvation Army, Fort McMurray, AB, Canada, 11/01/24, 12/31/25, Assisted with organizing, sorting, and distributing donated goods and supplies, Supported community members in a respectful, compassionate, and professional manner, Maintained clean and organized service areas to support daily operations, Worked effectively with volunteers and staff in a service-focused environment, Strengthened customer service, teamwork, and communication skills through community involvement
Professional Highlights
- Over 10 years of combined experience in customer service, retail operations, caregiving, warehouse support, cleaning services, kitchen assistance, and education
- Strong background working in fast-paced customer-focused environments in Canada and internationally
- Experience supervising shifts, handling cash transactions, managing inventory, and supporting daily operations
- Skilled in communication, teamwork, organization, leadership, and problem-solving across diverse work environments
- Physically capable of lifting, standing for long periods, and performing demanding tasks safely and efficiently
- Experienced supporting community members through volunteer and caregiving roles
- Bachelor of Arts in Business Administration with strong administrative and interpersonal skills
- Certified in First Aid, WHMIS, and CSTS safety training in Canada
Languages
English
Full Professional
Tigrigna
Native/ Bilingual
Amharic
Native/ Bilingual
Timeline
Cashier / Merchandiser / Shift Supervisor
Dollarama
12.2024 - 03.2026
Kitchen Helper / Food Preparation Assistant
Restaurant & Family Food Services
03.2023 - 05.2024
Math & English Teacher
Private School
01.2021 - 01.2023
Financial Accountant
Tsega
10.2019 - 01.2021
Cleaning & Sanitation Support Worker
Residential & Workplace Cleaning Services
06.2019 - 09.2019
Retail Associate / Cashier / Merchandiser
Family-Owned Retail Store
01.2017 - 01.2019
Warehouse Worker / Storekeeper
Red Sea Corporation
01.2017 - 01.2019
Healthcare & Family Support Caregiver
Family Care Support
01.2010 - 01.2019
Bachelor of Arts (BA) - Business Administration
College of Arts And Social Science
Some College (No Degree) - Psychology
Institute Religios Studies