PURV PATEL
Toronto,ON
Summary
Dependable, safety-focused, and customer-oriented professional with extensive hands-on experience in high-volume public environments. Holds a non-probationary Ontario Class G Driver’s Licence and maintains a clean driving record, complemented by CPR and First Aid certifications, demonstrating a strong commitment to health and safety standards. Proven ability to operate responsibly while effectively following detailed instructions, communicating clearly with diverse populations, and de-escalating challenging situations with poise. Eager to contribute as a Transit Operator with the Toronto Transit Commission, delivering safe, reliable, courteous, and accessible transit services in accordance with TTC policies and the Ontario Human Rights Code.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor / Key Holder
Booster Juice
Woodbridge, ON
04.2025 - Current
- Present Safely supervised daily store operations in a customer-facing environment with constant public interaction
- Directed and supported a team of four or more employees while maintaining service, safety, and operational standards
- Ensured full compliance with workplace health and safety regulations, food safety standards, and emergency procedures
- Managed cash handling, register balancing, deposits, and financial reporting with 100 percent accuracy
- Resolved customer complaints and conflicts using calm communication, de-escalation, and problem-solving techniques
- Provided clear verbal instructions, training, and coaching to staff to ensure adherence to policies and procedures
- Completed secure opening and closing procedures including facility checks and alarm protocols
- Demonstrated flexibility and reliability by working early mornings, evenings, weekends, and holidays
- Trained and mentored new staff on product preparation and customer service protocols.
- Supervised daily operations, ensuring team adherence to quality and safety standards.
Team Member
Booster Juice
Toronto, ON
03.2024 - 04.2025
- Demonstrated physical capability by regularly handling inventory weighing up to 50 lbs
- Executed precise opening and closing duties including secure facility checks and stock verification
- Maintained clean, organized, and hazard-free work areas in full compliance with safety standards
- Provided reliable service during night and weekend shifts in fast-paced environment
- Prepared and blended smoothies to meet customer specifications.
- Managed cash register operations, ensuring accurate transactions and balanced till.
Store Associate
Dollarama
Whitby, ON
10.2023 - 03.2024
- Managed daily shipment processing and inventory stocking following established procedures
- Maintained secure and organized aisles, ensuring safe environment for customers and staff
- Demonstrated reliability during early morning shifts while completing replenishment tasks
- Assisted customers and processed returns while adhering to company security protocols
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized merchandise displays to maximize visibility and accessibility for shoppers.
Education
Diploma in Business -
Fleming College
Toronto, ON12.2024
Senior Secondary School Certificate -
Lord Krishna School of Science
Gujarat05.2021
Skills
- Reliability & Dependability
- Attention to Detail
- Team Collaboration
- Clear Communication
- Leadership & Team Supervision
- Staff management
- Conflict Resolution & Problem Solving
- Cash Handling & POS Systems
- Training & Onboarding Staff
- Health & Safety Compliance
- Employee training
Languages
English
Hindi
Gujarati
Certification
- Ontario Class G Driver's Licence, (Non-Probationary, Clean Abstract)
- Security Guard Licence
- CPR and First Aid Certification
- Certificate in Import-Export Management
LICENCES AND CERTIFICATIONS
- Ontario Class G Driver’s Licence (non-probationary, clean abstract)
- CPR and First Aid Certification
- Ontario Security Guard Licence Certificate
Timeline
Shift Supervisor / Key Holder
Booster Juice
04.2025 - Current
Team Member
Booster Juice
03.2024 - 04.2025
Store Associate
Dollarama
10.2023 - 03.2024
Senior Secondary School Certificate -
Lord Krishna School of Science
Diploma in Business -
Fleming College