Asiia Galieva
Coquitlam,BC
Summary
A very creative and customer service oriented florist has more than 5 years of experience in the flower industry. Highly qualified professional with a particular focus on providing excellent customer service and attention to detail. Thoroughly understands a wide range of flowers and plant products, and also knows how to create individual compositions, wreaths and bouquets.
Overview
13
13
years of professional experience
Work History
Florist
Flower Shop "Freya"
09.2018 - 11.2022
- Created floral arrangements and bouquets for customers, incorporating their requests using variety of flowers and foliage.
- Ensured aesthetic appeal of every design by paying attention to detail, color, and texture.
- Greeted and assist customers, both in person and on phone, to take floral orders.
- Sourced flowers from suppliers, ensure that products are of high quality, and organized deliveries for customers.
- Regularly reviewed and evaluated inventory levels and placed orders accordingly.
- Disassembled and processed flowers to prepare them for arrangement.
- Maintained store's front counter in neat and orderly manner.
- Cleaned and organized store, including flowers, containers, and work surfaces.
- Organized and planned out designs of dozens of flower displays, resulting in over 30% more sales in each month.
Food Florist
Gift Shop "Pearl"
06.2017 - 09.2018
- -Created and sold bouquets and compositions of flowers, fruits, vegetables, and sweets.
- - Advised clients on care of bouquets and compositions.
- - Designed counter in store.
- - Created photo and video content for social media.
- - Received new flowers and processed them for storage.
- - Received, processed, and shipped customer orders.
Office Clerk
LLC "Effective Management"
01.2010 - 04.2017
- - Greeted and directed all visitors, answering questions or referring inquiries to appropriate personnel
- - Received and processed routine correspondence, emails, and phone calls
- - Prepared drafts and memos, tables, and other documents
- - Assisted in coordination and planning of departmental events
- - Scheduled appointments and reminded personnel of specific tasks
- - Organized and implementation of training courses
- - Managed clients in CRM system
- - Communicated with clients and sale of training courses
Education
High School Diploma -
School №40
Ufa, RussiaMaster of Science - Faculty of Economics, Management And Finance
Ufa State Aviation Technical University
UfaPhotography Courses
Photo School "Piccha"
Ufa2017
Skills
- Ability to design creative and appealing flower arrangements
- Excellent knowledge of wide variety of plant life
- Ability to accurately select and price plants and flowers
- Working knowledge of operating cash registers and other point-of-sale systems
- Ability to safely and efficiently work with tools, ie scissors and clippers
- Possess organizational skills necessary to preparing and executing floral designs
- Demonstrate ability to work independently and within teams
- Exhibit high level of enthusiasm and energy
- Understanding of floral processes and best practices
- Ability to keep neat and organized work environment
- Customer Needs Assessments
- Plant Storage, Care and Handling
Timeline
Florist
Flower Shop "Freya"
09.2018 - 11.2022
Food Florist
Gift Shop "Pearl"
06.2017 - 09.2018
Office Clerk
LLC "Effective Management"
01.2010 - 04.2017
High School Diploma -
School №40
Master of Science - Faculty of Economics, Management And Finance
Ufa State Aviation Technical University
Photography Courses
Photo School "Piccha"
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