Ashwin SHARMA
Toronto
Summary
Addiction counseling professional with comprehensive background in guiding individuals through recovery. Proven ability to develop personalized treatment plans and maintain compassionate approach. Strong focus on team collaboration and achieving results, with adaptability to changing needs and a reliable nature. Expertise includes motivational interviewing and crisis intervention, valued for empathetic and patient-centered care.
Overview
10
10
years of professional experience
Work History
Security Guard (Team Lead) – West Park Healthcare Centre
Paladin Security
01.2023 - 03.2025
- Dealing with difficult situations involving people with mental illness and/or conflict between visitors, patients, and staff
- Provide exceptional service to all while being compassionate and reasonable to others’ circumstances.
- Securing premises, monitoring surveillance equipment, report writing, and access points are all basic duties. Also investigated security breaches such as door alarms or dealing with trespassed individuals.
Retail/Warehouse Associate
Fundy Tactical
09.2021 - 01.2023
- Handling tactical merchandise and knowing an array of information regarding them and their use.
- Provided exceptional service to customers and to primary clientele, which are law enforcement, fire services, and medical personnel. Often attended industry events such as trade shows.
Customer Service / Loader
Lowes Home Improvement
05.2019 - 04.2022
- I started as a loader but eventually transitioned into a customer service representative. I assisted the front end and periodically cash out customers.
- Assisted customers to load heavy items into their vehicles and collected carts. Also well-versed in Lowes system.
Culinary Team Lead (Seasonal)
Canadas Wonderland
03.2016 - 09.2018
Dishwasher
Cactus Club Cafe
09.2015 - 02.2016
Education
Master of Counselling - Psychology
Yorkville University
09.2025
Post-Graduate Diploma - Addiction & Mental Health
Humber College
08.2025
BA - Psychology (undergraduate)
York University
Toronto, ON04.2021
Skills
- Fluent in three languages – Punjabi, Hindi, and English, now learning ALS
- Associate Addiction Counsellor (AAC) Certification
- First aid certified
- IAHSS Certification
- Verbal and written communication
- Workplace safety
- Administrative support
- Report creation
- Customer service
- I also enjoy barbering
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Guard (Team Lead) – West Park Healthcare Centre
Paladin Security
01.2023 - 03.2025
Retail/Warehouse Associate
Fundy Tactical
09.2021 - 01.2023
Customer Service / Loader
Lowes Home Improvement
05.2019 - 04.2022
Culinary Team Lead (Seasonal)
Canadas Wonderland
03.2016 - 09.2018
Dishwasher
Cactus Club Cafe
09.2015 - 02.2016
Post-Graduate Diploma - Addiction & Mental Health
Humber College
Master of Counselling - Psychology
Yorkville University
BA - Psychology (undergraduate)
York University
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