Ashwin Patel
Woodbridge,ON
Summary
Skilled Pharmacy Assistant brings with One years of experience in busy and challenging pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Airport Pharmacy
Toronto, ON
01.2024 - Current
- Utilizing Fillware to file and process prescriptions, verifying accuracy of dosage, interactions, and refill instructions.
- Supported pharmacist by preparing prescription labels and filling medication orders accurately.
- Preparation of Blister Packs.
- Counted pills and labeled prescriptions with correct item and quantity.
- Managed phone lines efficiently, scheduling appointments and addressing customer questions promptly.
- Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.
- Assisted customers in selecting over-the-counter medications and healthcare products.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Expedited prescription refills, reducing wait times for both new prescriptions and existing orders.
- Supported operations with filing, copying and faxing.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Customer Service Representative
LCBO
Woodbridge, ON
11.2022 - 11.2023
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Answered customer phone calls promptly to avoid on-hold wait times.
Cashier
Petro-Canada
Toronto, ON
05.2023 - 10.2023
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments, issue receipts, and operate OLG terminal.
- Greeted customers entering store and responded promptly to customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Chemical Laboratory Technician -
Seneca Polytechnic College
York, ON12.2023
Bachelor of Pharmacy -
Gujarat Technological University
Gujarat, India07.2021
Skills
- Medication Storage and Labeling
- Workflow Optimization
- Document Faxing and Copying
- Prescription Filling
- Regulatory Compliance
- Inventory Management
- Pharmacy Management Software
- Customer Service
- Cash Register Operations
- Attention to Detail
- Good Telephone Etiquette
- Excellent Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Pharmacy Assistant
Airport Pharmacy
01.2024 - Current
Cashier
Petro-Canada
05.2023 - 10.2023
Customer Service Representative
LCBO
11.2022 - 11.2023
Chemical Laboratory Technician -
Seneca Polytechnic College
Bachelor of Pharmacy -
Gujarat Technological University