Ashuram Jani
London,ON
Summary
Proactive Restaurant Server and Maintenance Crew Member with hands-on experience in customer satisfaction and maintaining clean, safe, and organized environments. Skilled in handling customer complaints, maintaining safety protocols, and collaborating with team members. Bringing strong problem-solving skills and knowledge of safety protocols to ensure smooth operations and guest comfort.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Server
Four Points Hotel
06.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Stayed up-to-date on menu changes to help customers make food choices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintenance Crew Member
Four Points Hotel
10.2022 - 06.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
Education
Catholic Central High School
London, ON 09.2021 - 05.2025
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Exceptional communication
- Cleanliness
- Detail Oriented
- Power tool proficiency
- Cleaning procedures
Languages
English
Full Professional
Arabic
Professional Working
Additional Information
Completed a Wood-working construction course in High-School, acquiring some knowledge about operating heavy machines, tool use, problem solving, and general woodworking.
Timeline
Restaurant Server
Four Points Hotel
06.2023 - Current
Maintenance Crew Member
Four Points Hotel
10.2022 - 06.2023
Catholic Central High School
09.2021 - 05.2025
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