Ashraf Eldaly
Etobicoke,ON
Summary
Highly organized and detail-oriented professional with astrong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
28
28
years of professional experience
Work History
Linguistic Coordinator and Training
Air Canada, Lester B. Pearson International Airport
03.2019 - Current
- Expertise
- Gathered and organized materials to support operations
- Coached employees through day-to-day work and complex problems
- Entered data, generated reports, and produced tracking documents
- Inventoried and ordered office supplies to maintain availability of products
- Participated in workshops and in-service meetings to enhance personal growth and professional development
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
- Used job-related software to draft and finalize written correspondence and documentation
- Coordinated with human resources department to handle payroll and personnel databases
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
On Site Administrator and Coordinator
Ontario Good Roads Association
04.2016 - 02.2019
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Entered and maintained departmental records in company database
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Collected, validated, and distributed information to employees
- Leveraged bookkeeping software and automated processes to reduce errors
- Coordinated with human resources department to handle payroll and personnel databases
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue
- Managed company schedule to coordinate calendar and arrange travel
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Developed effective improvement plans in alignment with goals and specifications.
Linguist and Quality Controller
Minsitery Of Interior
04.2004 - 04.2016
- Performed document exploitation by scanning, researching and analyzing foreign documents for key information
- Carefully noted eye contact, stress responses and other features while speaking to individuals to assess potential threats
- Quickly scanned and processed large amounts of material in Arabic to produce clear, concise reports
- Reviewed work of other linguists for accuracy of content and quality of written expression
- Trained and managed team of over 100 personnel in proper basic report writing, data collection and presentations
- Handled electronic equipment designed to intercept foreign transmissions or broadcasts
- Interpreted conversations, interviews, conferences and interviews using methods to preserve original intent
- Assessed incoming parts for adherence to production requirements
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Linguist and Coordinator
Ministry Of Foreign Affairs And Regional Integration
09.1995 - 04.2004
- Performed document exploitation by scanning, researching and analyzing foreign documents for key information
- Translated and reviewed foreign language documents and identified and extracted information
- Handled electronic equipment designed to intercept foreign transmissions or broadcasts
- Interpreted conversations, interviews, conferences and interviews using methods to preserve original intent
- Carefully noted eye contact, stress responses and other features while speaking to individuals to assess potential threats
- Reviewed work of other linguists for accuracy of content and quality of written expression
- Delivered well-written reports to share information and analysis collected from experiments
- Took active role in stakeholder meetings to compile and share best practices on learning
- Coached employees through day-to-day work and complex problems.
Education
Bachelor of Arts English - Comparative, For Academic Purposes
University of Toronto
Toronto, ON06.2021
Associate of Arts - Freelancer Interpreter
MCIS Language Solutions
06.2017
Associate of Applied Science ICDL - undefined
Oxford Computer Institute London
07.2009
Bachelor of Arts Education - Skills
Ain Shams University
07.1999
Bachelor of Arts - English Language And Literature
Zagazig University
06.1995
Skills
- Organization and Time Management
- System Operating Software Proficiency
- Networking
- Teamwork and Collaboration
- Relationship Building
- Cultural Awareness
- Microsoft Word
- MS Office
- Microsoft Office
Timeline
Linguistic Coordinator and Training
Air Canada, Lester B. Pearson International Airport
03.2019 - Current
On Site Administrator and Coordinator
Ontario Good Roads Association
04.2016 - 02.2019
Linguist and Quality Controller
Minsitery Of Interior
04.2004 - 04.2016
Linguist and Coordinator
Ministry Of Foreign Affairs And Regional Integration
09.1995 - 04.2004
Bachelor of Arts English - Comparative, For Academic Purposes
University of Toronto
Associate of Arts - Freelancer Interpreter
MCIS Language Solutions
Associate of Applied Science ICDL - undefined
Oxford Computer Institute London
Bachelor of Arts Education - Skills
Ain Shams University
Bachelor of Arts - English Language And Literature
Zagazig University