Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Naomi Diaz

Sacramento

Summary

Dynamic and reliable professional with exceptional customer service skills sharpened at Victoria's Secret, Wetzel's Pretzels, and through ongoing volunteer experience. Proven ability to solve complex problems and maintain organization in fast-paced environments. Known for fostering positive relationships and providing emotional support, ensuring a welcoming atmosphere for customers and colleagues alike. Adaptable and punctual, ready to contribute effectively.

Overview

6
6
years of professional experience

Work History

Volunteer

Our Lady Of Guadalupe Parish
10.2023 - Current
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.

Babysitter

Family Members
08.2019 - 06.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.



Pet Sitter

06.2021 - 07.2023
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.

Cashier

Wetzel's Pretzels
07.2023 - 11.2023
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Sales Associate

Victoria's Secret
11.2023 - 01.2024
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No Degree - Health Sciences

Sacramento State
Sacramento, CA
05-2027

High School Diploma -

Natomas High School
Sacramento, CA
05-2023

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Problem-solving
  • Verbal and written communication
  • Positive and professional
  • Exceptional customer service
  • Complex Problem-solving
  • Time management
  • Organized and efficient
  • Flexible schedule
  • Adaptability and dependability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Victoria's Secret
11.2023 - 01.2024

Volunteer

Our Lady Of Guadalupe Parish
10.2023 - Current

Cashier

Wetzel's Pretzels
07.2023 - 11.2023

Pet Sitter

06.2021 - 07.2023

Babysitter

Family Members
08.2019 - 06.2024

No Degree - Health Sciences

Sacramento State

High School Diploma -

Natomas High School

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Ashley Naomi Diaz