Ashley Todd
Sooke,BC
Summary
Dedicated professional with extensive experience in vehicle detailing at Sooke Car Wash and Detail, known for exceptional attention to detail and outstanding customer service. Proven ability to manage teams and deliver high-quality results under tight deadlines, ensuring customer satisfaction and repeat business. Strong organizational skills complement a friendly, positive attitude.
Overview
17
17
years of professional experience
Work History
Car Detailer
Sooke Car Wash and Detail
03.2022 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Restored headlights to improve night vision and vehicle aesthetics with specialized cleaning techniques.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed timely and extremely thorough car detailing, both interior and exterior for increased customer satisfaction and repeat business.
- Manage calendar and booking of clients by phone or in person, as well as manage social media account.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Homecare/Childcare
Home
08.2011 - Current
Lead Detailer
Galaxy RV
06.2020 - 02.2022
- Cleaned and detailed recreational vehicles, new and used, inside and out.
- Extreme attention to detail.
- Managed other team members.
- Maintained cleanliness of dealership as well, including; Cleanliness of offices, washrooms, and general areas.
- Managed scheduling of detail work to align RV units with the schedules of other technicians and sales people.
- Maintained a clean and well organized work area.
Barista
Little Vienna Bakery
06.2010 - 02.2011
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, cash register and other equipment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Cashier
Payless Gas
04.2008 - 08.2008
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocking of shelves, coolers, and cleaning of inside of store.
- Built relationships with customers to encourage repeat business.
Skills
- Excellent customer service and time management skills
- Interior and exterior cleaning and detailing of residential and commercial buildings, as well as various vehicles, with exceptional attention to detail
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Team management
- Multitasking
- Strong organizational skills
- Safety consciousness
- Customer satisfaction
- Reliability and punctuality
Timeline
Car Detailer
Sooke Car Wash and Detail
03.2022 - Current
Lead Detailer
Galaxy RV
06.2020 - 02.2022
Homecare/Childcare
Home
08.2011 - Current
Barista
Little Vienna Bakery
06.2010 - 02.2011
Cashier
Payless Gas
04.2008 - 08.2008
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