Ashley Shirley
Halifax,NS
Summary
Pharmacy Assistant with extensive experience in administrative and retail environments. Proven ability to enhance team performance through effective collaboration and support. Strong problem-solving and conflict resolution skills contribute to a positive customer experience.
Overview
18
18
years of professional experience
Work History
Pharmacy Assistant
BioScript Solutions
Halifax, Canada
03.2019 - 01.2026
- Dedicated to a call team to provide delivery phone calls to arrange medication deliveries to patients
- Unfilling new prescriptions onto patient’s files from the doctor
- Maintaining the program provided for BioScript Solutions managing their infusion clinics Example: Confirming appointments, discontinuations, placing patients on hold if needed
- A member of the labelling team that helps get all of the medication that is billed each week labelled to be checked by our registered pharmacy technicians
- Troubleshooting courier issues and delivery incidents
- Completing adverse events to various drug programs
- Experience with Kroll Care program
- Answering incoming phone calls and handling patient pick-ups at pharmacy
Pharmacy Assistant
Shoppers Drug Mart / Pharmaprix
Halifax, Canada
09.2017 - 03.2019
- Working with HealthWatch as a pharmacy setting
- Helping the pharmacist by filling prescriptions and data entry
- Blister packs and compounds
- Helping with cash when needed
Pharmacy Technician
Churchill Health Centre Hospital
Churchill, Canada
07.2016 - 07.2017
- Dispill and long term care blister packs
- Crash carts and ward stock maintenance
- Preparation and filing of prescriptions for the community
- Providing medication for the hospital in-patients
- Both a hospital and community setting
- Experience with Kroll Care program
- One year term contract
Pharmacy Assistant II
Lawtons Drugs
Dartmouth, Canada
04.2013 - 07.2016
- Compounding supplements
- Preparing, filling and counting prescriptions
- Teamwork and responsibility
- Experience with Kroll Care program
Cashier/Supervisor
Atlantic Superstore
Dartmouth, Canada
04.2008 - 04.2013
- Provide efficient and excellent Customer Service.
- Process and bag groceries for the customers.
- Trained as a supervisor for 6 scanning devices for customers to scan their own items.
Education
Pharmacy Technician, Diploma -
Eastern College
Dartmouth, NS05.2012
Grade 12, Diploma -
Prince Andrew High School
Dartmouth, NS06.2010
Skills
- Problem solving and critical thinking
- Team collaboration and coordination
- Attention to detail
- Time management and prioritization
- Professional telephone etiquette
- Medication labeling and prescription processing
- Kroll Care program expertise
- Adverse events documentation
- Customer relationship management
- Inventory management and control
- Patient coordination and support
- Data entry accuracy and efficiency
- Effective communication skills
- Operating cash register
References
Available Upon Request
Timeline
Pharmacy Assistant
BioScript Solutions
03.2019 - 01.2026
Pharmacy Assistant
Shoppers Drug Mart / Pharmaprix
09.2017 - 03.2019
Pharmacy Technician
Churchill Health Centre Hospital
07.2016 - 07.2017
Pharmacy Assistant II
Lawtons Drugs
04.2013 - 07.2016
Cashier/Supervisor
Atlantic Superstore
04.2008 - 04.2013
Pharmacy Technician, Diploma -
Eastern College
Grade 12, Diploma -
Prince Andrew High School