Ashley Monahan
hanmer,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Catering Assistant
Smiths Market
07.2016 - 12.2019
- Cleaned and organized kitchen stations to promote team efficiency.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Supervised and trained junior staff to carry out correct tasks and apply best practices.
- Followed food safety practices and sanitation guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Streamlined catering setup process, reducing preparation time by organizing supplies in advance.
Front of House Employee
Coda
09.2016 - 07.2017
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Ontario College Diploma - Environmental Technician
Cambrian College of Applied Arts And Technology
Greater Sudbury, None06-2023
High School Diploma -
Confederation Secondary School
Greater Sudbury, ON06-2014
Skills
- Reliability and punctuality
- Team management
- Inventory monitoring
- Food safety
- Food storage principles
- Safe food handling
- Quality assurance
- Equipment detailing
- Hospitality and accommodation
- Customer service
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Front of House Employee
Coda
09.2016 - 07.2017
Catering Assistant
Smiths Market
07.2016 - 12.2019
Ontario College Diploma - Environmental Technician
Cambrian College of Applied Arts And Technology
High School Diploma -
Confederation Secondary School
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