Ashley Martin
Grande Prairie,AB
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Educator
Wee Care Daycare
10.2023 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Landscaper Lead-hand
Whitestar Property Services LTD.
05.2022 - 10.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Customer Service Cashier
Shoppers Drug Mart
08.2022 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
U-Connect
Langley, BC06.2023
Skills
- Patience and Empathy
- Age-Appropriate Activities
- Early Childhood Education
- Behavior Management
- CPR training
- Verbal and written communication
- Positive Reinforcement
- Problem-solving abilities
- Critical Thinking
- Complaint Handling
- Payment Processing
- Paperwork Processing
Languages
English
Full Professional
Certification
- First-Aid certificate
- Level-1 early childhood educator
- Class 5 GDL
- Food safety certificate
Timeline
Childcare Educator
Wee Care Daycare
10.2023 - Current
Customer Service Cashier
Shoppers Drug Mart
08.2022 - 12.2022
Landscaper Lead-hand
Whitestar Property Services LTD.
05.2022 - 10.2023
High School Diploma -
U-Connect
- First-Aid certificate
- Level-1 early childhood educator
- Class 5 GDL
- Food safety certificate
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