Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Tammy LaCroix

Grande Prairie,AB

Summary

Dedicated and compassionate professional with over 30 years of experience in human services and more than 10 years in administrative support. Adept at building relationships, coordinating programs, and delivering family-centered support across diverse populations. Proven track record of leadership, effective communication, and exceptional organizational skills in both educational and non-profit environments.


Overview

27
27
years of professional experience

Work History

Administrative Assistant

Peace Wapiti Public School Division No 76
04.2016 - Current
  • Maintain efficient office operations, including organizing documentation, managing files for over 600 students, and coordinating internal communications.
  • Serve as the primary point of contact for staff, students, parents, and visitors.
  • Oversee student registration, attendance records, and data entry in PowerSchool and Power Scheduler.
  • Manage substitute teacher scheduling and serve as liaison for coverage needs.
  • Track and submit staff timekeeping and attendance for payroll processing.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Family Support Worker

Pregnant & Parenting Teens Program
04.2014 - 04.2016
  • Supported teen parents with parenting strategies, financial planning & life skills
  • Facilitated weekly Mom's groups with approximately 10-20 teen parents focusing on parenting strategies, financial planning, relationship guidance and life skills.
  • Conducted in-home visits and assessments to develop personalized care plans.
  • Collaborated with interdisciplinary teams to coordinate wraparound services.
  • Referred clients to housing, legal, medical, and employment services.
  • Maintained accurate client records progress notes, and reports for a caseload of 15-20 teen parents,.

Program Coordinator

Parent Link Centre
01.2013 - 01.2014

Supervised 5-7 support workers and administrative staff.

  • Developed monthly programming calendars, newsletters, and community resources.
  • Delivered early childhood programs and parent education workshops.
  • Connected families with local services and supported referrals.

Family Support Worker / Administrative Assistant

Parent Link Centre
01.2009 - 01.2013
  • Facilitated several different early learning and parenting programs for families with young children.
  • Conducted developmental screenings using Ages & Stages Questionnaires.
  • Managed program reporting, statistics, and communication materials.
  • Maintained program data and coordinated resource center promotions.

Day Programs Coordinator / Senior Job Developer

Grande Prairie & District Association for the Mentally Handicapped
01.1999 - 01.2007
  • Managed a caseload of 30+ clients and supervised day program staff.
  • Led client intake, goal setting, and individualized service planning.
  • Promoted inclusive employment and supported clients in obtaining and retaining work placements.
  • Developed community partnerships and marketed programs.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Education

Disability Studies / Rehabilitation Practitioner Diploma - undefined

MacEwan University
Edmonton, AB
01.1993

Skills

  • Customer service
  • Professional communication
  • Computer skills (Microsoft Office, Share Point, One Drive)
  • Time management
  • File organization
  • Strong problem solver
  • Scheduling
  • Relationship building
  • Custom Databases & Data Entry
  • Administrative support
  • Data entry

Core Competencies

  • Administrative & Office Management
  • Family & Youth Support Services
  • Case Management & Crisis Intervention
  • Program Coordination & Facilitation
  • Staff Supervision & Team Leadership
  • Data Management (PowerSchool, Microsoft 365, Excel)
  • Communication & Interpersonal Skills
  • Time Management & Scheduling

Timeline

Administrative Assistant

Peace Wapiti Public School Division No 76
04.2016 - Current

Family Support Worker

Pregnant & Parenting Teens Program
04.2014 - 04.2016

Program Coordinator

Parent Link Centre
01.2013 - 01.2014

Family Support Worker / Administrative Assistant

Parent Link Centre
01.2009 - 01.2013

Day Programs Coordinator / Senior Job Developer

Grande Prairie & District Association for the Mentally Handicapped
01.1999 - 01.2007

Disability Studies / Rehabilitation Practitioner Diploma - undefined

MacEwan University
Tammy LaCroix