Ashley Luoma
Calgary,Canada
Summary
Proven track record in enhancing office operations and client satisfaction at Kramer Mazda through exceptional organization skills and a commitment to efficient administrative support. Excelled in managing sensitive data and streamlining tasks, demonstrating top-notch time management and confidentiality handling. Achieved significant improvements in front desk efficiency, embodying a results-driven approach with a blend of strong telephone skills and empathetic client care.
Overview
8
8
years of professional experience
Work History
Receptionist/Admin Assistant/Accounting Assistant
Kramer Mazda
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
Caregiver
Joshua Davey
08.2016 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma -
Bowness High School
Calgary, ABSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Office Administration
- File Management
- Administrative Support
Timeline
Receptionist/Admin Assistant/Accounting Assistant
Kramer Mazda
02.2022 - Current
Caregiver
Joshua Davey
08.2016 - 01.2022
High School Diploma -
Bowness High School