Ashley Khan
Toronto,ON
Summary
Enthusiastic and personable Sales Associate with strong experience in customer service and sales. Recognized for patience, understanding, and the ability to multitask in fast-paced environments. Passionate about beauty, fashion, and jewelry with a keen eye for detail and style. Committed to creating exceptional in-store experiences that build customer loyalty and drive sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Experience Leader
McDonald's
06.2022 - Current
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Delivered friendly, prompt, and efficient customer service in a high-volume environment.
- Processed orders and handled cash transactions with accuracy.
- Adapted quickly to changing priorities while maintaining service quality.
- Recognized for teamwork and maintaining a positive attitude under pressure.
Education
High School Diploma -
St John Paul Pope II
Toronto, ON06-2025
No Degree - Criminology & Justice
Ontario Tech University
Oshawa, ON04-2029
Skills
- Customer Service Excellence
- Retail Sales & Upselling
- Jewelry Styling & Presentation
- Multitasking in High-Volume Settings
- Patience & Active Listening
- Cash Handling & POS Operation
- Team Collaboration
- Product Knowledge Development
Languages
English
Full Professional
French
Limited Working
Certification
- Lash Technician Training - June 2024
Interests
Beauty & Fashion Makeup Artistry Lash Technician Jewelry Styling Customer Experience
Timeline
Guest Experience Leader
McDonald's
06.2022 - Current
High School Diploma -
St John Paul Pope II
No Degree - Criminology & Justice
Ontario Tech University
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