Summary
Work History
Education
Skills
Professional Development
Availability
Languages
Timeline
Work Availability
Affiliations
Reading and Travelling is my passion
Software
Generic
Navneet Kaur

Navneet Kaur

Brampton,ON

Summary

Highly skilled professional with a Master’s in Fashion Designing and certifications in Marketing Management and Project Management. Over 1.5 years of experience as a Guest Experience Leader at McDonald’s, demonstrating strong leadership, operational management, and customer service skills. Proven track record of improving customer satisfaction and streamlining processes.

Work History

Guest Experience Leader

McDonald’s
02.2023
  • Led customer service initiatives that improved guest satisfaction
  • Managed a team of N/A staff, focusing on training and development to enhance service quality
  • Implemented operational improvements, reducing wait times and increasing efficiency
  • Collected and analyzed customer feedback to develop actionable strategies for service enhancement.

Cashier

Wallmart
Brampton, Ontario
Jan.2023 - Apr.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Warehouse Packer

Zara
11.2022 - 01.2023
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Created shipping labels to complete daily order processing.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.

Cashier

Tim Hortons
09.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Certificate in Project Management -

Georgian College
01.2024

Certificate in Marketing Management -

Georgian College
01.2023

Masters in Fashion Designing -

Khalsa College of Education
01.2019

Skills

  • Customer Service Excellence
  • Team Leadership and Training
  • Operational Efficiency
  • Strategic Marketing
  • Project Management
  • Data Analysis
  • Effective Communication

Professional Development

  • Workshop and Training of Knitting, Fabric construction and CAD. Chandigarh University, 2018
  • Art Exhibition of illustration and Adobe, CAD, Richpiece software, 2019.

Availability

Full Time (Flexible)

Languages

English
Advanced (C1)

Timeline

Guest Experience Leader

McDonald’s
02.2023

Cashier

Wallmart
Jan.2023 - Apr.2023

Warehouse Packer

Zara
11.2022 - 01.2023

Cashier

Tim Hortons
09.2022 - 11.2022

Certificate in Project Management -

Georgian College

Certificate in Marketing Management -

Georgian College

Masters in Fashion Designing -

Khalsa College of Education

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Community Engagement
  • Leadership
  • Customer service
  • Time Management

Reading and Travelling is my passion

I am Passionate reader with wide range of genres which enhances my understanding of different living, thinking styles and perspectives.

Software

Adobe Photoshop

CAD

Adobe Illustrator

Richpiece

Microsoft Office

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Navneet Kaur