Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
18
18
years of professional experience
Work History
Educational Assistant
Lord Selkirk School Division
09.2022 - Current
Supported student learning objectives through personalized and small group assistance.
Oversaw students in classroom and common areas to monitor, and enforce school expectations.
Supervised students during eating periods as well as indoor and outdoor play.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with personal hygiene needs of students as necessary.
Insurance Broker
Hillis Insurance Agencies Ltd.
12.2017 - 08.2022
Calculated quotes and educated current and potential clients on insurance options.
Developed sales leads from direct referrals, and networking.
Mentored & supervised entry-level brokers.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Completed inventory counts and ordered supplies.
Volunteer Head Coach - Youth Softball
West St Paul
05.2021 - Current
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Improved player behavior through modeling and disciplinary interventions.
Introduced games and drills, enabling players to better develop skill levels.
Cashier
Sobeys Inc
06.2016 - 03.2019
Assisted customers with their purchases in a timely manner and processed transactions
Provided customer service to meet and exceed customer needs
Maintained an accurate cash drawer while following company policies and procedures
Cashier
Target Canada
11.2013 - 04.2015
Started as a seasonal employee and was offered permanent employment upon the end of fourth quarter
Daily tasks included working at the check lanes and self-checkouts assisting guests in making their purchases in a timely manner
Took the opportunity to cross train at guest services and was able to process returns and assist guests with concerns as they arise
Trained new cashiers within 2 months of my employment and have been left to oversee the check lanes during breaks
Nanny
Greg & Cathy Sweet
06.2007 - 09.2013
Supported children in play activities, meals and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Assisted children with homework assignments and special projects across different subjects.
Built positive and nurturing environments to support child social and emotional growth.
Volunteer
Various Organizations
03.2008 - Current
Supported student learning objectives through personalized and small group assistance.
Oversaw students in classroom and common areas to monitor, and enforce school expectations.
Supervised students during eating periods as well as indoor and outdoor play.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with personal hygiene needs of students as necessary.
Education
Business Administration Diploma - Financial Services And Insurance
Red River College
Winnipeg, MB
05.2017
High School Diploma -
West Kildonan Collegiate, Winnipeg
Winnipeg, MB
06.2014
Skills
Trustworthy
Independent
Organization and Prioritization
Strong Work Ethic
Verbal and Written Communication
Dependable and Responsible
Team-Oriented
Flexible
Strong Interpersonal Communication
Computer and Microsoft Office
Timeline
Educational Assistant
Lord Selkirk School Division
09.2022 - Current
Volunteer Head Coach - Youth Softball
West St Paul
05.2021 - Current
Insurance Broker
Hillis Insurance Agencies Ltd.
12.2017 - 08.2022
Cashier
Sobeys Inc
06.2016 - 03.2019
Cashier
Target Canada
11.2013 - 04.2015
Volunteer
Various Organizations
03.2008 - Current
Nanny
Greg & Cathy Sweet
06.2007 - 09.2013
Business Administration Diploma - Financial Services And Insurance