Ashley Karlsen
Toronto,ON
Summary
Personable veterinary assistant delivering quality animal care by spotting medical issues and assisting with treatments. Sound knowledge of veterinary medical procedures and animal care techniques. Collaborative team player able to handle pets with behavioral issues.
Overview
9
9
years of professional experience
Work History
Animal Care Attendant
Veterinary Emergency Clinic
06.2023 - Current
- I work in both the ER and Cardiology department assisting the veterinarians and technicians with a variety of procedures and treatments
- I safely restrain animals for examinations and procedures
- I position animals for diagnostic imaging such as x-rays and scans.
- I provide daily care to the patients staying at our hospital including feeding, watering, and walks
- I monitor the health and wellbeing of my patients and report concerns to my technician or veterinarian leading the case
- I assist in triaging emergency cases and performing CPR
Medical Receptionist
First Line Walk In Clinic
09.2021 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Cashier and Deli Clerk
Brunos Fine Foods
06.2015 - 06.2018
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items, and bag their purchases
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Stable Hand
Crailin Stables
06.2017 - 10.2017
- Fed, groomed and exercised 20 horses daily.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
Receptionist
Sutherland Insurance
06.2022 - 09.2022
- Summer position covering vacations
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Helped agents in creating insurance documents
Cooperative Education Student
Rathburn Animal Clinic
10.2015 - 06.2016
- Processed new patients and updated client records with key information
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Scheduled annual checkup appointments, consultations and surgery visits for patients
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Education
Bachelor of Science - Biological Sciences
University Of Guelph
Guelph, ON12.2024
Skills
- Health monitoring
- Animal Safety
- Patient restraint
- Client Communication
- Laboratory procedures
- Veterinary Terminology
- Patient Flow Management
- Conduct necropsies
- Prescription Filling
- Cleaning and sanitizing
Volunteer Experience
CBSSC Vice-President of External Affairs, 05/2021 to 04/2022
University of Guelph, Guelph ON
- Participating in weekly meetings with CBSSC executives and board members
- Leading and managing the CBSSC programming committee
- Organizing and running academic events on behalf of the CBSSC for CBS students
- Acting as primary liaison for all academic matters relating to the interest and operating of the CBS
Puppy Raiser, 07/2020 to 05/2021
Autism Dog Services, Guelph ON
- Raising and training a puppy to become an Autism Service Dog for a child and family in need
- Participating in biweekly puppy classes as well as 2-4 weekly outings
- Committed to the training and care of a dog for 1 year and on
- Responsible for dogs wellbeing, training, and socialization for the first year of his life
Cat Adoption and Surrender Coordinator, 06/2015 to 08/2018
Etobicoke Humane Society - Toronto, ON
- Recorded and collected fees such as adoption and surrender fees.
- Assessed animal behavior to create online and paper profiles for potential adopters.
- Cared for over 20 animals by feeding, socializing cleaning litter boxes and supervising playtime.
- Interviewed and screen potential adopters
- Brought in surrendered cats to the shelter and to the vet for their intake appointment
Timeline
Animal Care Attendant
Veterinary Emergency Clinic
06.2023 - Current
Receptionist
Sutherland Insurance
06.2022 - 09.2022
Medical Receptionist
First Line Walk In Clinic
09.2021 - 03.2022
Stable Hand
Crailin Stables
06.2017 - 10.2017
Cooperative Education Student
Rathburn Animal Clinic
10.2015 - 06.2016
Cashier and Deli Clerk
Brunos Fine Foods
06.2015 - 06.2018
Bachelor of Science - Biological Sciences
University Of Guelph
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