Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
19
19
years of professional experience
Work History
Educational Assistant
Arnprior District High School
06.2024 - Current
Provided support to help students with special needs learn and grow.
Encouraged positive coping mechanisms amongst students during challenging times by offering emotional support and guidance.
Assisted students per with dressing, handwashing and eating, and toileting.
Improved students well-being by implementing individualized support plans and providing daily assistance.
Corrected unacceptable behavior through with gentle discipline and feedback to help students meet necessary classroom rule requirements.
Self - Employed
Personal/ Mental Health Support Worker & Respite
02.2014 - Current
I have been doing relief PSW work for people living in the West Carleton Area
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Caregiver
Stay At Home Mom
02.2014 - Current
Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Negotiated fees and contracts to reach mutually beneficial agreements.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Parent Volunteer
Scouts Canada
09.2018 - Current
Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Parent Volunteer
St. Michaels School - School Council Co-Chair
09.2022 - Current
Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
Coordinated volunteer efforts during school-wide events, ensuring seamless and successful execution.
Assisted in coordinating fundraising events that led to increased resources for classrooms and extracurricular programs.
Participated actively in PTA meetings, advocating for student needs and contributing ideas for program improvements.
Personal Support Worker
Carefor Health And Community Services
07.2016 - 2017
I provide personal care, support and assisted living options to people with mental health issues, Alzheimer’s, seniors, persons with disabilities and special needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Residential Cleaner
Prestige House Cleaning
06.2007 - 01.2008
Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
Used time management and efficient cleaning methods to meet deadlines.
Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
Customer Service- Cashier
Canadian Tire Corporation
09.2006 - 06.2007
Provided exceptional customer service by addressing client inquiries promptly.
Helped customers complete purchases, locate items, and join reward programs.
Handled high volume transactions during peak periods without compromising service quality or accuracy.
Operated POS terminals and cash drawer balancing.
Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Education
Enhanced Hospice Palliative Care, Coping with death, dying and grief, End of life, Multidiscipline Team Approach - Health Care Support Worker
Algonquin College
Ottawa, ON
09.2016
Graduated, CPR, First Aid and AED, WHMIS, Food handling Certificate, GPA (General Persuasion Approach) - Health Care Support Worker
Personal Support Worker (PSW) Certificate
Ottawa, ON
01.2014
CDI College, Completed 1 year - Mental Health And Addictions
Addiction Counselling Program
Ottawa, ON
01.2006
Skills
Dementia Care
Emotional Support
Patient Care
Social support
Personal Hygiene Assistance
Mobility Assistance
Palliative Care
Privacy and confidentiality
Timeline
Educational Assistant
Arnprior District High School
06.2024 - Current
Parent Volunteer
St. Michaels School - School Council Co-Chair
09.2022 - Current
Parent Volunteer
Scouts Canada
09.2018 - Current
Personal Support Worker
Carefor Health And Community Services
07.2016 - 2017
Caregiver
Stay At Home Mom
02.2014 - Current
Self - Employed
Personal/ Mental Health Support Worker & Respite
02.2014 - Current
Residential Cleaner
Prestige House Cleaning
06.2007 - 01.2008
Customer Service- Cashier
Canadian Tire Corporation
09.2006 - 06.2007
Enhanced Hospice Palliative Care, Coping with death, dying and grief, End of life, Multidiscipline Team Approach - Health Care Support Worker
Algonquin College
Graduated, CPR, First Aid and AED, WHMIS, Food handling Certificate, GPA (General Persuasion Approach) - Health Care Support Worker
Personal Support Worker (PSW) Certificate
CDI College, Completed 1 year - Mental Health And Addictions
Supervisor/Registered Early Childhood Educator at Arnprior & District Child Care Services - Leaps & Bounds St Joseph’sSupervisor/Registered Early Childhood Educator at Arnprior & District Child Care Services - Leaps & Bounds St Joseph’s
Guest Teacher at Snowline Joint Unified School District, Victor Valley Union High School District, Hesperia Unified School DistrictGuest Teacher at Snowline Joint Unified School District, Victor Valley Union High School District, Hesperia Unified School District
Substitute Teacher K-12 at Bakersfield City School District, Kern High School District, Panama Buena Vista School DistrictSubstitute Teacher K-12 at Bakersfield City School District, Kern High School District, Panama Buena Vista School District