Ashley Hudder

• Manage new home builder accounts starting in construction and transitioning to homeowner occupied
• Coordinate and confirm customer appointments with builders, clients and construction trades for success
• Adapt to cancellations, employee absence, and trade deadlines
• Action and resolve client queries and complaints in a timely manner
• Process and interpret inspection, service and builder work-orders for service
• High level of independent work in a remote environment

• Collaboration with the kitchen, pro-shop attendants, and customers to ensure a positive dining experience.
• Correct handling of cash, credit, and POS systems.
• Management of indoor, patio, and walk-in sales simultaneously.
• Maintained up to date knowledge on food and beverage menu to guide guest choices

• Multi-functional team member in various departments; PC Express, Joe Fresh/Customer Service and Front End Supervisor
• Addressing customer and employee discrepancies and concerns to ensure a positive work environment
• Opening and closing duties of the store; ensuring store safe's and till's are balanced and maintained
• Reporting and communicating to store owner and bookkeeper of daily outcomes

• Assisting students with Autism Spectrum Disorder, behavioural issues, sensory needs, and mobility restrictions
• Collaboration and communication with classroom teacher, SERT, principle, and support staff to ensure safety and student success
• Ensuring incident, and behavioural reports are completed on a daily basis if need be
• Use of communicative resources with students who are non-verbal, or visual learners

• Demonstrated the ability to follow safety policy and procedures 
• Followed confidentiality clauses in respect to work orders 
• Extensive work requiring lifting, moving, and operation of equipment 

Behaviour Management System (2019)

BMS

• Understanding of protective and risk factors while working with youth, along with creating a safe space within a school environment for students. Understanding on how to safely remove myself and the student if a physical altercation occurs

ASIST (2018)

• Applied Suicide Intervention Skills Training: allows a trained individual to recognize the signs of suicide and create an individualized plan to ensure 'safety for now'

Mental Health First Aid for Adults who Interact with Youth (2017)

Mental Health Commission of Canada (CMHA)

• Training enables assistance for youth struggling with mental health illness's that are related to eating disorders, substance abuse/misuse, depression, anxiety, trauma, and psychosis

More Feet on the Ground (2017)

• Nipissing University's educational awareness on campus for recognizing, responding, and reference strategies for students struggling with mental health illnesses

Tattered Teddies (2016)

• Practical strategies and awareness for suicide and self-harm in youth between the ages of 5-12

safeTALK (2016)

• Recognize and refer strategies directed towards 15+ to become a suicide alert helper

Maximum Security

• 96 hour placement completed; in accordance with established shift work
• Shadowing of correctional officers, and interaction with clients
• Understanding of Ministry policies and procedures; and incorporating within the workplace