Ashley Hilton
London,ON
Summary
Accomplished Chief Executive Officer bringing expertise in neurodiversity. Offering 20 years of experience within the social/community services industry. Offers entrepreneurial, forward-thinking mindset and demonstrated track record of achievement.
Overview
18
18
years of professional experience
Work History
Chief Executive Officer
Your Neighbourhood Camp inc. /Your Neighbourhood Snoezelen
London
01.2020 - Current
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Created financial models to forecast future business performance and identify areas of improvement.
- Established policies, procedures, and protocols to improve operational efficiency.
- Negotiated contracts with vendors, suppliers, and partners.
- Led the recruitment process for executive-level positions within the organization.
- Oversaw all aspects of financial management, including budgeting and forecasting.
- Managed relationships with shareholders, stakeholders, customers, and other key constituents.
- Implemented new technologies to streamline processes across departments.
- Analyzed market trends and competitor activities to inform product development decisions.
- Evaluated current products and services in order to develop strategies for improvement.
- Provided guidance on legal matters related to corporate operations.
- Facilitated communication between board members, executives, staff members, and other stakeholders.
- Collaborated with marketing team to launch promotional campaigns that increased brand awareness.
- Identified potential opportunities for mergers or acquisitions.
- Represented the company at conferences, trade shows, networking events.
- Reviewed employee performance evaluations in order to make personnel decisions.
- Monitored industry developments in order to stay competitive in the marketplace.
- Developed creative solutions for complex problems facing the organization.
- Directed the implementation of new business initiatives from concept through completion.
- Ensured compliance with government regulations regarding safety standards and labor laws.
- Cultivated strong relationships with business partners by providing exceptional customer service.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Established and oversaw strategic business actions and streamlined operations.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Monitored company performance by measuring and analyzing results and minimizing impact of variances.
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
- Checked financial reports to confirm financial soundness and good operating margin.
- Generated large-scale operations, budget or expense reports to organize and analyze data.
- Reviewed employee reports before submission to recommend changes or give approval.
- Conducted thorough interview processes to appoint new department heads.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Hired, trained and mentored 10 staff members to maximize productivity.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Signed and approved budgets for new funding and program initiatives.
- Executed on-time, under-budget project management to adhere to project road map.
- Promoted brand awareness by increasing market penetration across local markets.
- Developed long-range plans for business growth, resulting in 50% increase in annual sales.
- Drove revenue up by 50% by cultivating successful client relations.
- Hired, trained and mentored 10 staff members to maximize productivity.
- Implemented strategic offerings to enhance company's suite of products and services.
Inclusion and Diversity Program Manager
Your Neighbourhood Camp/Snoezelen
London
01.2020 - Current
- Developed and implemented a comprehensive Inclusion and Diversity Program to ensure equal opportunities in the workplace.
- Monitored adherence to the program's guidelines, policies, regulations, and procedures.
- Conducted research on industry best practices related to diversity and inclusion initiatives.
- Provided training sessions for managers and employees regarding the importance of diversity and inclusion in the workplace.
- Organized events such as workshops, seminars, forums, networking events. to promote diversity awareness.
- Assisted with recruiting activities such as interviewing candidates from diverse backgrounds.
- Created presentations about the benefits of an inclusive work environment for leadership teams.
- Collaborated with external organizations to create partnerships that support diversity goals.
- Actively sought out feedback from staff members regarding their experience with existing programs or initiatives related to inclusion and diversity efforts within the organization.
- Responded promptly to inquiries from staff members related to any questions they may have about inclusion or diversity initiatives.
- Identified areas where further education may be required among staff members concerning cultural sensitivity or other relevant topics.
- Provided guidance on addressing unconscious bias in recruitment processes or other areas of operations within the organization.
- Drafted communications materials such as newsletters, emails, flyers., aimed at educating staff about various aspects of inclusion and diversity programs.
- Developed employee orientation and training programs for new hires.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Assisted in employee recruitment, hiring and interview processes.
- Researched industry trends to inform compensation and performance strategies.
- Helped with employee transfers and referrals.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Monitored classroom activities to ensure an inclusive environment was maintained for all students.
- Conducted assessments of students' academic, behavioral, and social-emotional functioning levels.
- Created positive relationships with parents and guardians to discuss their children's educational needs and progress.
- Implemented behavior management strategies to help promote a safe learning environment.
- Supported team in providing differentiated instruction based on individual student needs.
- Attended professional development trainings related to special education topics.
- Assisted in conducting functional behavior assessments.
- Worked closely with families and staff l to develop effective interventions for addressing challenging behaviors.
- Collaborated with other professionals such as speech therapists, occupational therapists., when necessary.
- Encouraged collaboration among team members in order to best meet the needs of each student.
- Supervised and administered therapeutic recreational, educational and group activities.
- Met one-on-one with autism students and implemented targeted behavioral plans.
- Spoke with parents to discuss student progress and coordinate meetings.
- Emotionally supported clients, monitoring changes in behavior for potentially dangerous changes.
- Prepared and accompanied clients on public outings, managing safety, behavior and other activities.
- Interviewed parents of clients upon admission and recorded information.
- Maintained professionalism in emergency situations, assisting in CPR and First Aid
- Supervised and secured safety to clients while in dangerous situations.
Inclusion Aide
Your Neighbourhood Camp
London
01.2020 - Current
- Provided direct instruction in the areas of academics, communication, behavior management, and social and emotional development.
- Collaborated with parents and other professionals to ensure that each student's needs were met.
- Created a safe, nurturing environment where students could learn and grow.
- Promoted inclusion through collaboration with general education teachers.
- Used technology tools to support learning objectives for all students.
- Utilized positive reinforcement strategies to encourage appropriate behaviors from students.
- Conducted assessments to identify areas of need for each student.
- Served as an advocate for children with special needs within the school system.
- Worked closely with therapists such as physical therapists, occupational therapists, speech-language pathologists.
- Provided guidance on how family members can provide support at home based on identified needs of the student.
- Facilitated parent training sessions on topics related to autism spectrum disorder and effective parenting techniques.
- Implemented research-based instructional practices such as Applied Behavior Analysis therapy.
- Assisted in developing appropriate transition plans for students transitioning into postsecondary settings or other programs.
- Participated in meetings such as IEP meetings, team meetings, providing input regarding student progress towards goals and objectives.
- Consulted regularly with parents about their child's strengths and challenges associated with having autism spectrum disorder.
- Engaged in ongoing professional development activities related to best practices in working with individuals who have autism spectrum disorder.
- Worked collaboratively with families, teachers, administrators, related service providers, outside agencies, and community organizations concerning the educational program for students with autism spectrum disorder.
- Fostered positive relationships between staff members, peers and families by demonstrating respect for diversity within the school community.
- Organized meaningful camp activities designed specifically for children living with ASD.
- Advocated for needs of the campers with disabilities.
- Maintained consistent and timely contact with parents about student behavior and upcoming events.
- Provided in and out of home personal care for children of varying ages, including infants.
- Prepared meals and snacks for the children according to dietary requirements.
- Changed diapers and cleaned up after meal times.
- Administered medication when necessary, per parents' instructions.
- Taught basic skills such as personal hygiene and social manners.
- Attended parent-teacher conferences at schools if requested.
- Assisted with potty training when applicable.
- Engaged with the children in creative play, music, singing, art projects.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Designed therapeutic activities to improve physical strength, coordination, balance, posture, sensory integration skills.
- Created reports documenting patient assessments, treatments provided, progress made towards goals and recommendations for future care.
- Assisted children in completing daily activities like brushing teeth, dressing, and eating meals.
- Created a safe environment for the children by monitoring their whereabouts at all times.
- Assisted with bedtime routines including reading stories, singing lullabies, ensuring proper hygiene habits are practiced before sleep time.
- Accompanied kids on doctor visits or medical appointments if needed.
Parent Mentor
Your Neighbourhood Snoezelen
London
01.2020 - Current
- Provided crisis intervention services when needed.
- Educated parents on evidence-based treatments to enhance their understanding of the therapeutic process.
- Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
- instructed parents through variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
- Provided guidance on topics such as stress management, anger management, parenting skills.
- Identified environmental factors that may be contributing to parents symptoms and collaborated with them to create an action plan for change.
- Attended trainings, workshops related to current trends in the field of psychology, mental health counseling for neurodiverse individuals
- Responded to emergency situations and provided crisis support.
- familiarized parents with emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches that may be suitable for this child.
- assisted parents in collaboration with outside organizations to bring specialized programs into the school and home setting focused on inclusion and respect for all individuals.
- Participated with parents in professional development workshops on best practices for working with diverse populations in educational settings.
- Attended parent-teacher conferences as needed to provide emotional support to parents and provide additional information about available services for underrepresented groups or those facing discrimination or bias to educators.
- Provided guidance and counseling services for parents struggling with feelings of isolation or marginalization due to their childs disability.
- Provided emotional support to parents during stressful situations involving the childs educaton
Early Childhood Educator
YMCA, Kids And Co.
London
01.2013 - 01.2018
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Prepared weekly newsletters for parents outlining upcoming assignments or events at school.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Differentiated instruction according to student skill level.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Personal Support Worker
Victorian Order Of Nurses,Paramed Home Heath, Comcare, Private Home Care.
London, Hamilton, St Catherines
01.2006 - 01.2012
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Transported clients to medical appointments or other destinations as needed.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Educated families about the patient's condition and provided support during difficult times.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Prepared meals according to dietary needs of individuals served.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Observed clinical conditions of patients while providing direct patient care services.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Performed light housekeeping duties such as laundry services for residents.
- Ensured that all necessary supplies are available for providing quality patient care.
- Organized paperwork related to patient treatments and maintained accurate records.
- Provided emotional support for terminally ill patients and their families.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Education
Graduate Certificate - Personal Support Worker
Grand Health Academy
Hamilton, ON09-2007
High School Diploma -
Delta Highschool
Hamilton, ON06-2007
Some College (No Degree) - Adult Academic And Career Preparation Program
Niagara College
Welland, ONSkills
- Disability Awareness
- Individualized Education Plans
- Data collection and analysis
- Interpersonal abilities
- Child development knowledge
- Diversity and Inclusion
- Care Planning
- Documentation requirements
- Crisis Intervention
- Behavior Modification
- Family therapy
- Progress Evaluations
- Regulatory Compliance
- Business Development
- Business Administration
- Employee Training
- Financial Management
- New Business Development
- Privacy and confidentiality
- Emotional Support
- Patient Care
- Time Management
- Dependable and Responsible
- Respectful and Compassionate
- Problem-Solving
- Flexible Schedule
- Compassionate client care
- ADL Assistance
References
References available upon request.
Timeline
Chief Executive Officer
Your Neighbourhood Camp inc. /Your Neighbourhood Snoezelen
01.2020 - Current
Inclusion and Diversity Program Manager
Your Neighbourhood Camp/Snoezelen
01.2020 - Current
Inclusion Aide
Your Neighbourhood Camp
01.2020 - Current
Parent Mentor
Your Neighbourhood Snoezelen
01.2020 - Current
Early Childhood Educator
YMCA, Kids And Co.
01.2013 - 01.2018
Personal Support Worker
Victorian Order Of Nurses,Paramed Home Heath, Comcare, Private Home Care.
01.2006 - 01.2012
Graduate Certificate - Personal Support Worker
Grand Health Academy
High School Diploma -
Delta Highschool
Some College (No Degree) - Adult Academic And Career Preparation Program
Niagara College
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