Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline

Ashley Hildebrand

Gretna

Summary

Dynamic and results-oriented professional with extensive experience in administrative support and customer relations, notably at Think4D. Excelled in improving accounts payable processes, demonstrating exceptional organization skills and a commitment to efficiency. Skilled in data entry and adept at fostering positive client engagements, consistently achieving significant process enhancements and Providing leadership roles in parent council and providing lunches once a month to the students.

Overview

18
18
years of professional experience

Work History

Receptionist

Co-op, Winkler Agro Centre
01.2008 - 09.2013
  • Accounts payable on equipment and products to be sold
  • Invoicing for Custom application and products
  • Accounts receivable
  • Creating custom application forms of product to be applied on the field
  • Customer sales for custom application, chemical, fertilizer
  • Inventory of fertilizer and chemical
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Collected Product and Service payments from clients and updated account balances
  • Safely and accurately operate equipment
  • Mapping Fields for custom application
  • Directing employees to locations
  • Sorted incoming mail and directed to correct personnel each day
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
  • Answered and directed incoming calls using multi-line telephone system
  • Provided information to callers and drafted office emails
  • Entered data in Lightspeed, mocha software to keep records of product and customer information
  • Implemented new record keeping and documenting systems to improve organization and trace ability

Lumber Clerk

Sun Valley Co-op Ltd
07.2006 - 09.2007
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Assisted customers with special services, account updates and promotional options
  • Accounted for all received product

Consultant

Independent norwex consultant
10.2016 - Current
  • Managed revenue models, process flows, operations support and customer engagement strategies
  • Planned and executed sales events in both online and in-person formats
  • Tracked costs and expenses to compare with original budget and identify failure points
  • Preformed in home demonstrations

Cleaner

Enbridge
10.2019 - 12.2019
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Administration Support

Think4D, A Brand Of Friesens
12.2019 - Current
  • Analyzed data and submitted for enhanced processes and better understanding of day-to-day proceedings.
  • Acted as main point-of-contact for over employees, supporting administrative needs and tasks efficiently.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Reduced recordkeeping errors by precisely handling accounts payable.
  • Ensured all purchase orders and payables matched
  • Examined, categorized and sorted incoming documents.
  • Maintained physical and computer-based filing systems.
  • Kept information in a platform up to date.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Improved accounts payable processes and achieved reduction in late fees.
  • Responded to customer concerns and questions on daily basis.
  • Managed invoicing and payment processing operations.
  • Processed vendor and supplier payments on weekly basis.

Education

High School Diploma -

Mennonite Collegiate Institute, Gretna, MB
06.2006

Skills

  • Clean criminal record and child and adult abuse registry
  • Accounts payable and receivable
  • Administrative Support
  • Customer and client relations
  • Documentation and reporting
  • Multi-line telephone systems
  • Time management
  • Multitasking strengths
  • Organization skills
  • Personable and outgoing
  • Punctual, respecting office hours and arriving on time
  • Data entry
  • Customer-service oriented
  • Accurately tracking inventory on hand
  • Understand the importance of confidentiality
  • Familiar with conflict resolutions
  • General Office Duties
  • Organization and efficiency
  • Recordkeeping and bookkeeping
  • 49 WPM typing speed

Additional Information

Currently president of Gretna parent council and head of hot lunch, as well as a leader for our youth.

References

Danielle Abrams

Administration Manager  - think4D

1.204.324.7307


Lee Kowalski

Sales Representative - think4D

1.204.


Mike Fehr

Senior Vice-President of packaging administration

1.204.324.4459

Timeline

Administration Support - Think4D, A Brand Of Friesens
12.2019 - Current
Cleaner - Enbridge
10.2019 - 12.2019
Consultant - Independent norwex consultant
10.2016 - Current
Receptionist - Co-op, Winkler Agro Centre
01.2008 - 09.2013
Lumber Clerk - Sun Valley Co-op Ltd
07.2006 - 09.2007
Mennonite Collegiate Institute - High School Diploma,
Ashley Hildebrand