Ashley Gomez
Commerce
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization.
Hardworking employee committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Sales Associate
Red Wing Shoes
Long Beach
09.2025 - Current
- Assisted customers in selecting footwear based on individual needs and preferences.
- Maintained product displays to ensure an appealing shopping environment.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge training to new staff members as needed.
- Resolved customer inquiries and concerns in a timely manner.
- Conducted inventory checks to manage stock levels effectively.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
Assistant Store Manager
Lucky brand
Los Angeles
12.2009 - 09.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Coached and developed store associates through formal and informal interactions.
Waitress
Ruby's Diner
Commerce
01.2008 - 05.2012
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Sales Representative/ Manager
LA HAIR
Montebello
03.2007 - 03.2008
- Developed and implemented sales strategies to reach key accounts.
- Recruited, trained, coached, mentored, and evaluated new staff members in order to ensure the highest level of customer service was provided at all times.
- Analyzed business and sales targets using critical problem-solving skills.
Education
High School Diploma -
Schurr High School
Montebello, CAForensic Science
East Los Angeles College
Monterey Park, CASkills
- Business Development
- Operations Oversight
- Customer Relations
- Stock management
- Store Organization
- Employee Scheduling
- Employee Coaching
- Inventory Control
- Retail Operations
- POS systems operations
- Hiring and Training
- Merchandising plan development
Relocation
- Commerce, CA
- Alhambra, CA
- Monterey Park, CA
Timeline
Sales Associate
Red Wing Shoes
09.2025 - Current
Assistant Store Manager
Lucky brand
12.2009 - 09.2025
Waitress
Ruby's Diner
01.2008 - 05.2012
Sales Representative/ Manager
LA HAIR
03.2007 - 03.2008
High School Diploma -
Schurr High School
Forensic Science
East Los Angeles College