Over 5 years of reliable, ethical home care provider with the ability to stay calm and intervene during crisis, facilitate groups and collaborate on multidisciplinary teams, and proven ability to build positive relationships with patients, family members, physicians, and other medical professionals as well as customer service in a fast-paced environment, with the ability to adapt to various situations due to my strong work ethic. Skilled at transforming customer feedback into actionable insights that drive revenue and increase customer retention by thinking outside the box.